Conversion Ground Transportation Execution Specialist

Ensure smooth execution of the intermodal shipment lifecycle by working closely with truckers and internal support groups to achieve customer satisfaction goals through proactive and/or reactive issue resolution ownership.

Manage accounts with high business impact in terms of volume and/or revenue and high complexity.

Actively prevent service failures and collaborate with stakeholders to implement countermeasures when necessary.

Identify the root cause when targets are not met and implement solutions by working closely with stakeholders.

Build rapport with and manage vendor performance related to customers cargo to ensure timely cargo delivery.

Understand and be familiar with KPIs and act in line with set targets.

Drive continuous improvements to remove waste and lower costs for both internal and external stakeholders.

Always perform in a manner consistent with and loyal to the A.P.

Moller – Maersk values.

College Degree or 2+ years of functional experience in the Transportation Industry

Strong Customer Centricity Excellent communication skills and interpersonal skills.

Ability to multi-task and display sense of urgency.

Able to build and maintain solid relationships (internal and external).

Excellent organization and problem-solving skills.

Conflict resolution and persuasion skills.

Ability to be a team player (essential).

Solid technical skills – including an understanding of MS Office applications with proven experience using Excel.

Knowledge of transport management systems e.g.

Cargo wise, TMS a plus

Medical Dental Vision RRSP Matching Plans Employee Assistance Program Paid Time Off

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process.

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