Contracting Manager
About This Role
Role Overview
We are seeking an experienced Contracting Manager to lead and scale a high-volume, global hotel contracting function within a B2B travel and XML distribution environment .
This role is responsible for building and optimizing a competitive, scalable hotel portfolio tailored for XML distribution, wholesalers, and B2B partners , while driving margin growth, content quality, and long-term supplier partnerships . The position plays a critical role in shaping the company’s commercial strategy and global supplier ecosystem.
Key Responsibilities
- Define and execute the global B2B / XML contracting strategy aligned with growth, distribution, and revenue objectives.
- Lead high-level negotiations with hotels, hotel chains, bedbanks, DMCs, and content providers , covering dynamic and static rates, allotments, free-sale agreements, markups, overrides, and distribution rights.
- Oversee the structure, performance, and development of multi-market contracting teams .
- Ensure supplier contracts are optimized for XML/API connectivity, scalability, rate parity, and content accuracy .
- Drive margin optimization, yield improvement, and competitiveness across B2B, wholesale, and API channels.
- Collaborate closely with Technology, Connectivity, Product, and Sales teams to ensure seamless integration and optimal supplier performance.
- Monitor supplier productivity, rate competitiveness, booking conversion, and profitability using data-driven insights .
- Build and maintain strong senior-level relationships with global hotel chains and strategic suppliers .
- Ensure contracting frameworks align with risk management, compliance, and distribution control policies .
- Represent the organization at major global travel trade events such as ITB, WTM, FITUR, and ATM .
Experience & Qualifications
- 8+ years of experience in hotel contracting within B2B travel, wholesale, or travel technology environments.
- At least 3 years at a Manager level
- Strong hands-on experience with XML/API distribution models and large-scale hotel portfolios.
- Proven track record managing multi-market, high-volume B2B contracting operations .
- Deep understanding of rate structures, connectivity economics, margin drivers, and yield management .
- Demonstrated experience negotiating with international hotel chains and global suppliers .
- Bachelor’s degree in Business, Hospitality, Tourism, or a related field (MBA preferred).
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