Contract Program Coordinator
Role Overview
The Program Coordinator reports to the Program Manager and is responsible for program administration and day-to-day operations.
The role supervises the rehabilitation team and supports individuals within a 24-hour holistic model of service delivery.
Key Skills for This Role
Full Job Posting
The opportunity
The Program Coordinator reports to the Program Manager and is responsible for program administration and day-to-day operations.
The role supervises the rehabilitation team and supports individuals within a 24-hour holistic model of service delivery.
Program and team responsibilities
- Lead Community Rehabilitation Workers and ensure individuals' quality-of-life goals are implemented.
- Coordinate intakes, match individuals with programs, plan annual conferences, and track goal updates.
- Support activities and outings focused on quality of life and skills development.
- Communicate with families and guardians and respond to concerns and feedback.
- Monitor health concerns, ensure procedures are followed, and refer issues for external consultation when needed.
- Forward dietary and therapeutic-feeding recommendations to specialists.
Administration and compliance
- Complete intake forms, maintain annual consents, and fulfill paperwork requirements.
- Monitor confidentiality and compliance with agency policies, legislation, accreditation, and health and safety standards.
- Plan individual budgets, monitor site and individual funds, and submit accurate monthly program, expense, and timesheet paperwork on time.
- Participate in an on-call rotation, chair program meetings, attend scheduled meetings, and facilitate team training as needed.
Candidate requirements
- Certificate, diploma, or degree in rehabilitation or a related human services field.
- 3–5 years working with persons with disabilities and at least 3 years administering and supervising a team of 7–20.
- Experience with cognitive disabilities and ability to coordinate multidisciplinary services.
- Current Standard First Aid and Level C CPR; required clear criminal, vulnerable-sector, and child-intervention checks.
- Valid Class 5 driver's licence, three years of clear driving record in Canada, ability to become an agency van driver, and at least $1,000,000 liability insurance.
- Willingness to work a flexible schedule.
Pay and benefits
- Pay starts at $60,000 per year.
- Benefits include dental, extended health, life insurance, employee assistance, RRSP matching, paid time off, and on-site parking.
- The employer describes a total compensation package with three weeks of vacation to start and two URSA days per calendar year, prorated from the start date.
Work location
- Work location is in person.
About URSA
URSA supports children, youth, and adults with developmental disabilities, brain injuries, and medical complexities to thrive in home and community environments.
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