Contract - Program and Enterprise Systems Analyst (US)

This is a long-term, W2 contract opportunity.

The Program & Enterprise Systems role is responsible for driving operational excellence through the design, optimization, and governance of enterprise systems and program workflows. This role partners cross-functionally to ensure data integrity, system functionality, and scalable process execution across business operations. The position blends technical systems expertise with program execution, enabling automation, reporting, and process standardization to improve efficiency, financial visibility, and operational performance.

This role will be responsible for designing, building, and implementing enterprise asset management systems for the greater Operations team and Electrify America as a whole. Key initiatives include, but not limited to, becoming the liaison between Product, Technology, Managers within the Business Operations & Asset Intelligence team and other departments and representatives within/outside the company to balance requirements and solutions. In addition, the candidate is expected to conduct routine enhancements of asset management systems, incorporate automation activities to bring efficiencies within business processes, conduct routine enhancements and QoL improvements, implement self-service and reporting functions, and begin to incorporate AI agents within the new EAM and proprietary backend to streamline current business processes.

The role will be expected to collaborate with various departments to ensure any intersecting processes are aligned.

Enterprise Systems & Process Optimization (55%)

Serve as a key contributor in the design, enhancement, and ongoing optimization of enterprise systems (e.g., EAM, financial, and operational platforms)

Translate business requirements into system configurations, workflows, and scalable solutions

Identify system gaps and drive continuous improvement initiatives to enhance functionality and user experience

Ensure data accuracy, integrity, and alignment across systems and reporting outputs

Support system implementations, upgrades, and integrations across cross-functional teams

Deliver insights on system utilization, performance trends, and cost drivers

Identify opportunities to automate manual processes across invoicing, reporting, and system workflows

Develop scalable solutions using enterprise tools (e.g., Excel, BI platforms, EAM systems)

Partner with Technology and Product teams to enhance system capabilities and drive digital transformation initiatives

Program Execution & Operational Support (35%)

Execute and support cross-functional programs tied to operations, financial processes, and system-driven workflows

Partner with stakeholders to align program objectives with system capabilities and operational requirements

Monitor program performance and ensure alignment with KPIs, SLAs, and business objectives

Support development and maintenance of standardized processes and documentation

Stakeholder Engagement (10%)

Collaborating with Operations, Finance, Technology, Product, and Field teams

Serve as a key liaison between business users and enterprise systems teams

Provide clear, actionable recommendations to improve system performance and operational outcomes

Years of Experience

5+ years of relevant experience

Education - Required

4-year degree in Technology, IT, Science, or Engineering or equivalent experience

Proven experience supporting enterprise systems (EAM, ERP, or similar platforms)

Education - Desired

Technical degree in science or engineering

Experience in financial operations, reporting, or process optimization preferred

Skills

Experience operating in a fast-paced, high-tech environment

Strong analytical and problem-solving capabilities

Program and project execution against defined deliverables

Analytical and strategic thinking with strong problem-solving capabilities

Ability to integrate systems, processes, and cross-functional business needs

Influencing skills across business and technical teams

Advanced Excel and data analysis skills; experience with BI tools preferred

Ability to translate business needs into technical/system requirements

Strong communication skills with ability to distill complex concepts for stakeholders (written, verbal, stakeholder-facing)

High attention to detail and commitment to data integrity

Ability to work independently and manage multiple priorities

Specialized Skills - Required

Experience supporting technical troubleshooting, process optimization, and KPI reporting

Experience delivering IT or enterprise system enhancements aligned to business needs

Knowledge of enterprise systems, asset management platforms, or integrated hardware/software environments

Experience with root cause analysis, system performance monitoring, and issue resolution

Understanding of system configuration management and best practices

Advanced problem-solving and analytical capabilities

Experience working with data collection, reporting tools, and system-driven workflows

Specialized Skills - Desired

Experience with enterprise platforms (e.g., IFS, SAP, Tableau, or similar)

Knowledge of system integrations, reporting frameworks, and automation solutions

Experience in EV charging, energy, or automotive industry

Work Flexibility

Standard business hours with flexibility to support operational needs

Ability to travel as required

Electrify America, LLC is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.

This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.

Electrify America endeavors to make www.electrifyamerica.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

The base pay for this position will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. The national pay range for this position in most locations is $80,000 - $94,000. #LI-VR1 #LI-REMOTE