Contract Performance Coordinator

Develop collaborative and professional relationships with contracted retailers who we provide meter reading services for, ensuring effective and efficient service

Ensuring all activities are compliant with Competition Law

Manage monthly invoicing for meter reading services provided

Work with 27 local councils who we have partnerships with to review performance of our passive AMR infrastructure

General performance analysis of automated meter reading services to drive improvements in performance and maximise AMR capability

Produce and manage daily, weekly, and monthly performance reports and scorecards

Conduct general performance analysis of the meter reading department

Identify opportunities for service improvement and highlight potential risks

Strong analytical and problem-solving skills.

Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.

Experience producing reports, analysing performance data, and presenting findings.

Excellent communication and stakeholder management skills.

Strong organisational skills with the ability to manage multiple priorities

Ability to develop strong working relationships with external partners and internal teams.

Good working knowledge of core systems including Temetra, Walto and Alto

Proficiency in managing invoicing processes in SAP and addressing related enquiries