Contract Billing Administrator II

Maintain, service, and repair printers, copiers, and other office technology at customer locations

Provide product training and support to customers

Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits.

Complete service calls based on priority while managing your schedule effectively

Maintain parts inventory, tools, and test equipment, and perform preventative maintenance

Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed

Accurately document service activities and follow safety policies and procedures

Provide guidance to less experienced technicians to support first-call efficiency

High School Diploma or GED

3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment, Photo ID systems/software, printers, ID Badge systems, fingerprint equipment, or comparable products

Relevant education, certifications, or internships in related fields may be considered in lieu of the required experience

Intermediate computer skills and strong electro-mechanical aptitude

Ability to lift 50 lbs. and perform frequent bending, lifting, and reaching

Valid driver's license and auto insurance coverage per Toshiba policy for positions requiring the use of a personal vehicle for company business

$19.00-$20.00, hourly rate, depending on experience.

Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.

At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.

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Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.