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Continuous Improvement & Systems Analyst

Cumberland Farms
Westborough, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 months ago
Blue Yonder Warehouse Management SystemMicrosoft ExcelPower BIMicrosoft OfficeSQLMicrosoft Visio

Full Job Posting

Here are some of the tasks you will complete

Continuous Improvement ​​

Support Continuous Improvement initiatives across all Warehouse Operations departments.

Analyze operational workflows to identify opportunities for improved safety, productivity, quality, and customer service.

Develop and maintain process maps, standard work, and operational documentation.

Perform root cause analysis and measure results of implemented improvements.

Promote a culture of continuous improvement throughout Warehouse Operations.

Blue Yonder & Systems

Support administration and optimization of the Blue Yonder Warehouse Management System.

Assist with User Acceptance Testing (UAT) for enhancements and upgrades.

Document business requirements and maintain system documentation.

Troubleshoot operational system issues with Information Technology.

Support warehouse users during system implementations and process changes.

Operational Analytics

Develop dashboards and KPI reporting using Excel and Power BI.

Analyze productivity, labor, inventory, replenishment, and customer service metrics.

Provide executive reporting and operational insights.

Support forecasting and operational planning through data analysis.

Projects & Store Support

Support cross-functional warehouse projects from planning through implementation.

Coordinate project documentation, timelines, and status reporting.

Assist the Store Support function by investigating operational issues and recommending solutions.

Partner with Warehouse Operations, Warehouse Control, Transportation, Merchandising, Procurement, Finance, and HR.

Training & Documentation

Develop and maintain Standard Operating Procedures.

Create operational training materials and job aids.

Support leadership onboarding and documentation updates following process changes.

Minimum Education: Bachelor's Degree in Supply Chain Management, Industrial Engineering, Business Administration, Information Systems, Operations Management, Data Analytics, or related field. Equivalent combinations of education and experience will be considered.

Preferred Education

Lean Six Sigma Green Belt

Project Management coursework or certification

Minimum Experience: Three or more years of experience in warehouse operations, supply chain, logistics, business analytics, or continuous improvement, including experience supporting warehouse management systems.

Preferred ExperienceL

Blue Yonder Warehouse Management System

Power BI

Advanced Microsoft Excel

Retail, Grocery, or Consumer Packaged Goods Distribution

Process Mapping

Project Management

Preferred Licenses / Certifications and Skills

  • Lean Six Sigma Green Belt
  • APICS / ASCM Certification
  • Blue Yonder Warehouse Management System
  • Microsoft Office Suite
  • Advanced Microsoft Excel
  • Power BI
  • SQL (Preferred)
  • Microsoft Visio or equivalent process mapping software

Soft Skills

  • Strong analytical and critical thinking
  • Excellent organizational skills
  • Effective written and verbal communication
  • Project coordination
  • Problem solving
  • Attention to detail
  • Customer focus
  • Adaptability
  • Collaboration
  • Scheduling: This is a full-time exempt position supporting Warehouse Operations. Flexibility to support multiple shifts, weekends, holidays, and extended hours may be required based on operational priorities and project schedules.
  • Hours & Conditions: Position Type: Full-Time (Exempt)
  • Travel: Minimal (Less than 10%)

Physical Requirements

  • Ability to work in office and warehouse environments, including ambient, cooler, and freezer areas. Frequent walking throughout the facility and occasional lifting up to 25 pounds.
  • At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
  • Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.

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