Continuous Improvement Manager

Serve as the architect and visible champion of Medik8’s continuous improvement culture within a matrixed organizational structure.

Partner with department heads across Manufacturing, Logistics, Projects, Quality, and Supply Chain to break down silos and embed a culture of CI ownership.

Transform complex operational challenges into shared goals, coaching and empowering operational leaders across departments.

Govern and execute high-impact CI initiatives across the business, maintaining a visible site presence to identify bottlenecks and lead a proactive "find-it, fix-it" mindset.

Lead complex, cross-functional root-cause investigations focused on systemic process improvements, waste reduction, and capacity unblocking.

Translate raw operational data into actionable business intelligence, owning CI reporting on leading indicators, financial savings, and ROI for the Senior Leadership Team (SLT).

Our Commitment to Inclusion (The 60% Rule):

Research shows that candidates from underrepresented backgrounds often only apply if they meet 100% of the criteria. At Medik8, we care about potential, passion, and transferable talent. If you meet at least 60% of the essential criteria below and feel excited about this role, we strongly encourage you to apply!

Continuous Improvement Qualification or Practical Experience: A Lean Six Sigma Black Belt certification, OR a Six Sigma Green Belt with demonstrable experience in process improvement and a desire to achieve Black Belt status on the job.

Manufacturing Experience: Demonstrable experience driving continuous improvement within a high-speed manufacturing environment (e.g., FMCG, Pharmaceuticals, or Cosmetics).

Cross-Functional Influence: Proven track record of guiding and influencing projects across cross-functional teams within a matrix organization.

Lean Principles & Data Literacy: Strong understanding of Lean manufacturing tools (Value Stream Mapping, 5S, Kaizen, Kanban, OEE optimization) alongside a data-informed approach to capacity modeling and financial benefits tracking.

Communication & Coaching: Outstanding interpersonal skills with a natural ability to coach, mentor, and build collaborative relationships from the factory floor to leadership teams.

Complementary project management or change management certifications (e.g., PRINCE2, Agile/Scrum, or formal Change Management qualifications).

Practical exposure to cosmetics, personal care, or highly regulated production environments.

Experience scaling operational processes during periods of rapid brand or business growth. About us

Founded in 2009 by UK scientists and brothers, we are a British, B CorpTM certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy®: Vitamin C plus Sunscreen by day, and Vitamin A by night. Culture & Benefits

We are a team of collaborative go-givers fuelled by a purpose-driven mentality. Innovation is at our core; we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It’s just who we are! Some of the perks of being part of the Medik8 team include:

Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.

Rewards: 75% Discount, Annual Performance Bonus, Long Service Awards.

Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.

Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.

Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram. Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)

At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products. Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you. Our Inclusive Hiring Standards:

Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).

Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.

Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.

Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.

Be your authentic self. Apply today.