Content Writer

MAJOR DUTIES AND RESPONSIBILITIES

• Develop compelling and engaging content for various platforms including emails, newsletters, public reports and fundraising materials.
• Transform interviews and stories from clients, volunteers and staff into captivating narratives that highlight The Mustard Seed's impact.
• Adapt fundraising and marketing language to create copy that resonates with donors and supporters.
• Conduct interviews with clients, volunteers and staff to gather stories and insights.
• Research and stay updated on issues related to homelessness, mental health and community support to inform content creation.
• Craft stories that align with The Mustard Seed's mission and values, ensuring authenticity and emotional connection.
• Work closely with the marketing and communications team to align content with overall strategies and campaigns.
• Collaborate with other departments to gather necessary information and ensure an accurate representation of The Mustard Seed's programs and initiatives.
• Coordinate with graphic designers, photographers and agencies on record to enhance content with visual elements.
• Edit and proofread content to ensure clarity, accuracy and consistency.
• Maintain a high standard of quality in all written materials, adhering to The Mustard Seed's style guide and branding guidelines.
• Consistently work to improve content in digital and paper formats through internal and external research.
• Complete tasks promptly, utilizing pre-defined timelines agreed upon by the team.
• Required to abide by all Health & Safety protocols including completing a report for all incidents that occur and near misses.
• All other duties as may be assigned.
• MINIMUM QUALIFICATIONS AND SKILLS
• At least 2-3 years of professional writing experience, preferably in a non-profit, fundraising, or marketing environment.
• Bachelor’s Degree in Communications, Journalism, English, Marketing, or a related field or equivalent.
• Proven experience creating compelling content for various platforms, including digital and print media.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with content management systems (CMS) and email marketing platforms.
• Basic understanding of SEO principles and best practices.
• Strong organizational and time management skills with the ability to prioritize tasks and projects.
• Strong research skills to gather information and stay updated on relevant topics.
• Ability to synthesize information from various sources to create informed and accurate content.
• Exceptional interpersonal skills communication skills and fluency in English (both written and oral).
• Must be a self-starter with the ability to work independently and a team player with a collaborative spirit.
• Creative mindset with the ability to generate new ideas and approaches to content creation.
• Ability to adapt writing style to different formats and audiences.
• Ability to juggle multiple projects while always remaining deadline-driven.
• Be approachable, flexible and available.
• Genuine interest and commitment to The Mustard Seed’s mission of eliminating homelessness and supporting vulnerable communities.

WORKING CONDITIONS

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