Content Moderation Advisor

About the Role

Key Responsibilities

• Evaluate online content in accordance with applicable policies and procedures.
• Review reported accounts for sensitive content to ensure compliance with policies.
• Examine images, videos, accounts, and text content based on established policies, guidelines, and regulatory requirements, handling sensitive or explicit content daily.
• Escalate any client policy violations using internal tools as necessary.
• Maintain a high level of quality in every case handled.
• Achieve monthly Key Performance Indicators (KPIs), including productivity within the daily workflow.

Qualifications and Experience

• 0-1 year of experience in a relevant field.
• Work Conditions
• This is an office-based position.
• The role operates on a shift system, which includes weekends and public holidays.
• About Concentrix
• Concentrix focuses on investing in its culture and employees, offering competitive salaries and additional benefits depending on the role. The company provides paid training, career guidance, and discounts with partners. Concentrix aims to foster a work environment that supports individual development and empowers team members to perform effectively in a flexible and stimulating setting, promoting continuous learning.

Application Process

• Candidates who meet the requirements and are interested in contributing to a distinctive customer experience are encouraged to apply.