Contact Centre Advisor
Key Skills for This Role
Full Job Posting
Key Knowledge/Experience
Experience in a contact centre or phone-based customer service role.
Strong communication skills, both verbal and written.
Ability to remain calm under pressure and think on your feet.
Confident problem-solving skills with a solutions-focused mindset.
Strong organisation and attention to detail.
Commercial awareness and the ability to balance guest and business needs.
Confidence using multiple systems and logging tools.
About Butlin's
British private holiday resort operator serving families and adults across three UK seaside resorts.
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