Consumer Collector

Members Achieve More isn't just a tagline for us, it's part of everything we do!

We're looking for passionate individuals to join our team to help us maintain that focus every day.

Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams?

If yes, then read on...

In this position, you will

• Member Contacts: Handles incoming member contacts (calls, emails, etc.) and makes outbound calls. Processes legal collections work. Remains proficient in various areas of collections.
• Delinquency Management: Manages delinquent accounts according to Collection Policy and Procedures. Analyzes and maintains past-due consumer loans to prevent further delinquency. Researches and analyzes accounts using collections software and other sources. Counsels members on reduced and deferred payments.
• Legal Compliance and Risk Management: Ensure compliance with relevant laws and regulations and manage risks within assigned responsibilities.
• Vendor Interaction: Ensures satisfactory work production with third-party vendors.
• Training and Development: Assist in training new staff.
• Other duties as assigned.