Consultant / Senior Consultant
Skills
About This Role
Responsibilities
- Lead or assist with new Asite customer implementation.
- Deliver engaging, informative, well-organized presentations.
- Ensure that a plan is in place for each engagement for deployment, change management and adoption programs
- Clear communication of implementation status, issues, risks and effort
- Establish and oversee the customer's initial adoption, training and development of best practices to build a strong foundation before and during initial roll out
- Troubleshooting customer issues during implementation
- Handling and managing client issues.
- Understand customer use cases and requirements and in turn apply Asite best practices
- Organizing and occasionally leading training sessions.
- Liaising with various departments to meet client requirements.
- Creating documentation both for external and internal use.
- Identifying sales leads from current clients.
- Organize product/app releases client side.
- Scope solutions and deliver functional documentation to the Professional Services Manager.
- Business Process Analysis and mapping for clients Supply Chain interactions and requirements
- Work with the Professional Services Manager & Professional Services Director to develop a plan for making Asite a part of the client s core architecture as well as identifying future opportunities for growth in an account.
- Function as the voice of the customer and provide internal feedback on how Asite can better serve our customers.br>
Business Development
- Provide presentations to prospective clients
- Identify business development and "add-on" sales opportunities.
- Assist with the preparation of proposals including completing project scopingbr> br>
Desired Skills & Experience
- Ability to manage and direct overall project implementation from a process and systems perspective
- Outstanding oral and written communication skills
- Outstanding client relationship building skills
- Ability to manage multiple priorities successfully
- Strong attention to detail
- Outstanding work ethic with a commitment to results
- Strong presentation skills a must
- Background in AEC industry an advantage
- Commercial Acumen and the ability to innovate in business situations.
- Willing to travel according to project needs.br>
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