Consultant, Implementation

About Us

Job Description

Core Responsibilities

• Own end-to-end delivery of low and medium complexity implementations from onboarding kick-off through go-live and handover.
• Lead client onboarding to the platform, including readiness, sequencing, and execution.
• Lead platform and API demos tailored to client use cases and technical maturity.
• Advise clients on how to meet business and technical requirements using the platform, including trade-offs.
• Investigate and resolve client-raised issues or queries, coordinate cross-functional resolution as needed.
• Own delivery plans, scope, risks, dependencies, and milestones.
• Lead customer workshops and decision forums, document outcomes.
• Produce and maintain onboarding and delivery artifacts using standard templates.
• Feed onboarding and delivery learnings back into standards and templates.

Typical Deliverables

• End-to-end onboarding and implementation delivery ownership for low and medium complexity clients
• Platform and API demo materials tailored to client use cases
• Requirements-to-platform mapping and documented solution approaches
• RAID logs, status reports, and decision records
• Go-live readiness assessments and handover packages
• This is a remote position.
• A remote position does not require job duties be performed within proximity of a Visa office location.
• Remote positions may be required to be present at a Visa office with scheduled notice.

Basic Qualifications

• Bachelor’s degree or equivalent experience.
• Typically, 4–8 years’ experience in delivery, implementation, consulting, or project leadership roles.
• Strong stakeholder management and problem-solving skills.
• Experience leading client-facing workshops or onboarding activities.
• Domain experience in either core banking or cards/payments.

Desirable Experience

• Experience delivering SaaS or API-based platforms in regulated or enterprise environments, including REST/JSON integrations and data exchange workflows.
• Hands-on experience using Postman or Bruno to test and demonstrate APIs, and configuring implementation parameters to support client onboarding.
• People management or mentoring experience (for Manager track), with the ability to guide teams in demonstrating card processing and core banking platform capabilities to clients.
• Visa is an EEO Employer
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
• Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.