Connections Case Manager

What You Bring

• Bachelor's degree in behavioral sciences, education, or a related field
• One to three years of experience in case management, academic support, life coaching, or transition programs for young adults
• Strong working knowledge of student development, neurodiversity, and strategies for college success
• Clear, independent written communication, since many family reports go out without managerial review
• Proficiency in Microsoft Office and comfort learning student database tools
• A valid driver's license and personal vehicle to meet students in their apartments, on campus, and around Burlington
• Schedule
• This is a full-time, hourly position. Although the role supports students throughout the community, it is fully on-site and requires daily in-person attendance; remote and hybrid arrangements are not available. The schedule for training will take place Monday through Friday during standard business hours (9:00 AM – 5:00 PM). Following training, this position's schedule will be based on program and student needs and may include evenings and/or weekends. Schedules may be adjusted over time as the needs of the program change. Applicants should have flexibility to work outside of traditional business hours.
• You'll also take part in an overnight on-call rotation, and during summer and other low-census periods you'll step into shared duties across Mansfield Hall programs, things like breakfast duty, coach shifts, cleaning, and apartment meetings. We're telling you this up front on purpose. You should know exactly what the work looks like before you apply, not after.
• Compensation & Benefits
• This role pays $26.00/hr.
• Medical insurance, with the premium cost shared between Mansfield Hall and the employee, plus an HSA option
• Employer-funded wellness dollars
• Free meals and drinks during your shift
• 401(k) retirement plan with a 4% employer match
• Paid time off, plus paid winter break
• Disability and life insurance coverage
• Volunteer time off
• Wellness dollars to support your health and wellbeing.
• How We Interview
• We believe candidates and Mansfield Hall both do better with the fullest possible picture of each other, so it's common for three to four people to be part of your interview process. That's not meant to be intimidating, it's meant to give everyone real information before anyone commits.
• A 30 minute phone screen
• One to two structured interviews, in person or virtual depending on availability and geographic location
• Reference and background checks
• An offer