Conference Centre Coordinator

Quality customer service is the key to our success at PETA. If you share our passion for delivering a fantastic customer experience, we want to hear from you.

Following continued success and growth, we are now looking to expand our Conference Centre team through the recruitment of a new part-time Conference Centre Coordinator. This role will be based at our prestigious training facility in Cosham.

This is a part-time position working two days per week, 7:30-17:00 with one hour for lunch. These will be the same set two days per week on Thursday and Friday.

As a Conference Centre Coordinator, you will work closely with our Conference Centre Coordinators and take responsibility for the daily front of house operation at our Cosham centre. Your responsibilities will include:

Ensuring the facilities and support functions are in place to promote customer experience excellence

Coordinate daily supplier contracts for the provision of cleaning, catering and routine maintenance

Taking the lead in supervising standards for administration throughout the corporate service support team

Ensuring compliance with the company administration policy

Delivering administration support for the IT training department and administrative support to the Director of Operations.

The role of Conference Centre Coordinator is fast paced and varied. Our successful applicant will need a desire to excel in delivering superb customer service so every visitor to PETA feels welcome.

To be considered for the role of Conference Centre Coordinator, it is essential that you have experience in customer service and administration. You will be required to work in a fast-paced role where priorities regularly change so adaptability will be key to your success.

You will also:

Have a positive, friendly, can-do attitude

Have experience in complex diary management

Be organised and proactive

Work well under pressure and always be up for a challenge

Have exceptional communication skills – both face to face & over the phone

Be able to prioritise a demanding workload

We believe in empowering our staff to be the very best. This is reflected in our commitment to providing ongoing training and support throughout your career with us. Joining the PETA team as a Conference Centre Coordinator, you will be offered a great package which includes:

World-class training and personal development

34 Days annual leave (including 8 public holidays) pro rata

Attractive pension with employer contributions (4% employee / 4% employer)

Health Assured Employee Assistance Programme

Opportunity to buy / sell annual leave

Life assurance

Free onsite parking

Annual charity day

Fantastic discounts with charity worker discount scheme

PETA have been rated Good by Ofsted in March 2023 and have a great foundation to continue to elevate the standard of training provided in the Solent region. With 50 years’ experience of delivering corporate and apprenticeship training, it is time for us to look to the future and take our business to the next level.

Our commitment to safeguarding our learners is paramount. Safeguarding is everyone’s responsibility, and we are looking for staff who share this belief. Successful applicants will be required to comply with keeping children safe in education and will be subject to a DBS check.

If you want to be part of our success and truly make a difference, we want to hear from you. Click APPLY below to start your journey with PETA as a Conference Centre Coordinator.

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