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Concierge Supervisor

Caruso
Los Angeles, USA
Full-time
Mid · 3+ years experience
Onsite
USD 23-26 hourly / hour
Discovered 2 weeks ago

Full Job Posting

SCHEDULE

  • This position requires flexibility in work hours, including the possibility of working nights, weekends, and holidays to meet the demands of the business. Please note that blackout dates may apply during peak business periods, and time off may be limited or subject to approval.
  • Caruso is an equal opportunity employer. We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee
  • or applicant for employment and comply with all applicable laws providing equal employment opportunities. We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.

Requirements

  • Excellent communication, interpersonal, and leadership skills.
  • Proven ability to effectively manage and motivate a team.
  • Strong organizational skills with attention to detail.
  • Ability to handle escalated situations with professionalism and tact.
  • Prior supervisor or team leadership experience, in a customer-facing role.
  • Flexibility to work varied schedules, including weekends and holidays as needed.
  • Proficiency in MS Office Suite and familiarity with property management systems/software.
  • Minimum 3 years of experience in hospitality, property management, or related field.
  • Self-manage with lots of initiative, team spirit and positive nature
  • Tenacious with excellent follow up
  • Exceptional communication skills (written + verbal)
  • Extremely strong organizational, project and time management skills
  • Able to operate in a luxury environment where attention to detail and providing a superb guest experience is vital. Possess the ability to be creative, flexible and think “outside the box”.

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