Concierge/Receptionist
Skills
About This Role
Key Responsibilities
- Greet and assist guests/residents in a courteous and professional manner
- Handle inquiries regarding facilities, services, and local information
- Arrange transportation, bookings, reservations, and appointments
- Coordinate with internal departments and external service providers
- Manage guest requests such as housekeeping, maintenance, and special services
- Handle complaints efficiently and escalate when necessary
- Maintain records of requests and services provided
- Ensure the lobby/reception area is clean, organized, and presentable
- Provide support during emergencies and follow safety procedures
Requirements & Qualifications
- High school diploma or equivalent (Hospitality qualification preferred)
- Proven experience in customer service, hospitality, or concierge role
- Excellent communication and interpersonal skills
- Strong problem-solving and organizational abilities
- Ability to multitask and work under pressure
- Knowledge of local area, services, and attractions (preferred)
- Proficiency in MS Office and basic computer skills
Skills & Competencies
- Customer-focused attitude
- Professional appearance and demeanor
- Time management and attention to detail
- Multilingual skills (preferred)
Working Conditions
- Shift-based role, including weekends and holidays
- May require standing for extended periods
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Concierge/Receptionist
Tabeer Developments · Dubai
WE ARE HIRING Concierge / Receptionist Location: 48 Parkside, Arjan – Al Barsha, Dubai Company: Tabeer Developments Tabeer Developments is looking for a professional and customer-focused Concierge / Receptionist to join
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