Concierge | Pay: $18.00 -$20 hourly + plus bonus

REQUIREMENTS

• Must have minimum one year of college, social media skills, customer service, and writing skills
• Must have the availability to work a flexible schedule any day of the week
• Strong organizational and time management skills
• Ability to communicate effectively both verbally and written
• Ability to resolve minor problems while maintaining a friendly and professional manner
• Must be team-oriented
• We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins.
• We offer an outstanding benefits package including...
• 401K, with a match!!!!
• Medical
• Dental
• Vision
• Bonus program
• VILLAGE GREEN
• Build your career with Village Green!
• Since 1919, Village Green has built its success around one simple belief: our people make the difference. Our people-first culture has contributed to workplace recognition, including Great Place to Work, Top Workplaces, and Best Workplaces in Multifamily designations. We invest in our associates by providing the training, resources, and opportunities they need to grow and succeed.
• We are seeking an enthusiastic and service-driven Concierge who takes pride in creating an outstanding resident experience. In this highly visible role, you will be a welcoming presence in the community and help deliver the level of hospitality and service our residents expect.
• If you enjoy helping others, creating positive experiences, and being part of a team where you can grow your career, Village Green could be the right place for you.
• Pay: $18.00 -$20 hourly + plus bonus
• Welcomes residents and guests in a courteous and friendly manner as they enter the building
• Communicates to the residents regularly via resident newsletters and social media
• Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
• Participates in event marketing
• Provides brochures, floor plans and other collateral to clients
• Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
• Retrieves packages for residents
• Provides refreshments to residents and guests
• Maintains Concierge Binder
• Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
• Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
• Prepares incident reports and correlating documentation
• Adheres to established policies related to fair housing
• Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
• Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts