Concierge

About This Role

Full Job Description

Affordable Group is looking for a professional, energetic, and customer-oriented Concierge to join our team. As the first point of contact for our residents and guests, you will be responsible for providing high-level service, maintaining site security protocols, and ensuring a seamless experience for everyone entering the premises.

Key Responsibilities:

• Guest Relations: Greet residents and visitors warmly; manage the check-in/check-out process for guests and contractors.
• Information Hub: Answer inquiries regarding building facilities, local amenities, and transportation; handle incoming calls and redirect them appropriately.
• Mail & Deliveries: Receive, log, and distribute packages and mail; coordinate with delivery personnel to ensure building security.
• Facility Monitoring: Monitor CCTV and maintain a presence in the lobby to ensure the safety and security of the building.
• Issue Reporting: Promptly report maintenance issues or security concerns to the management team.
• Record Keeping: Maintain accurate logs of visitors, key handovers, and daily shift activities.

Requirements:

• Experience: 1–3 years of experience in a Concierge, Front Desk, or Customer Service role (UAE experience preferred).
• Communication: Excellent verbal and written English communication skills. Multi-lingual skills (Arabic, Hindi, or Urdu) are a major plus.
• Appearance: Professional grooming and a polite, helpful demeanor are essential.
• Technical Skills: Basic computer literacy (MS Office, Email) for reporting and logging.
• Availability: Ability to work in shifts (including nights and weekends). Immediate joiners on a Cancelled or Visit Visa are preferred.

Benefits:

• Employment Visa
• Medical Insurance
• Transportation and Accommodation (as per company policy)
• Annual Leave and Air Ticket as per UAE Labor Law

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month

Application Question(s):

• Are you currently in the UAE and available to join within one week?
• What is your current Visa Status (e.g., Visit Visa, Cancelled Visa, Employment)?
• Do you have experience working in a high-traffic residential or commercial building?

Work Location: In person