Computer Specialist Level 2, 3
Skills
About This Role
Key Responsibilities
- Operate, maintain, repair, and program computer systems and application
- Design, administer, and support Local Area Networks (LAN) and Wide Area Networks (WAN)
- Manage network infrastructure including cabling, routers, and TCP/IP configurations
- Support system environments including Windows Server (Active Directory), legacy Windows platforms, and Microsoft Office applications with Arabic support
- Develop and maintain applications, templates, and databases using Microsoft Office (Word, Excel, PowerPoint, Access)
- Provide help desk support and troubleshoot hardware, software, and network issues
- Prepare system documentation including user manuals, procedures, flowcharts, and diagrams
- Develop program logic, file structures, and system workflows
- Support AS/400 systems and OS/400 operations (if applicable)
- Conduct On-the-Job Training (OJT) for personnel on computer systems and applications
- Ensure system security, data integrity, and operational continuity
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