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Computer Repair Expert Manager ( Tier 3 )

PlanITROI
Youngsville, USA
Manager · 5+ years experience
Onsite
Discovered 5 days ago

Full Job Posting

Preferred Qualifications

  • High-volume computer repair, ITAD, asset recovery, or electronics refurbishment.
  • Advanced board-level repair, server repair, or specialized diagnostics.
  • Technical training programs, repair videos, and knowledge-based development.
  • Advanced workstations, automation, repair fixtures, or emerging technologies.
  • Lean, Six Sigma, or other continuous improvement experience.
  • R2v3, NAID AAA, ISO, Microsoft Authorized Refurbisher, or related programs.
  • Relevant OEM repair or CompTIA certifications.
  • Why Build Your Future with PlanITROI?
  • Exceptional Talent Deserves Exceptional Opportunity.
  • We believe extraordinary people should be recognized, rewarded, and given opportunities to grow.
  • Above-Market Compensation
  • We’re committed to attracting elite talent and offering compensation above the market for comparable positions, recognizing the expertise, leadership, and value you bring.
  • Earning Potential That Reflects Your Contributions
  • We value measurable performance, productivity, innovation, and the financial results you help create. We want exceptional contributions to be recognized and rewarded.
  • Benefits That Support Your Life
  • Our benefits are designed to support your health, well-being, financial security, and life outside of work—because a great career should contribute to a great life.
  • Career Growth and Advancement
  • As PlanITROI grows, you’ll have opportunities to grow with us—expanding your leadership responsibilities, developing new capabilities, contributing to strategic initiatives, and pursuing advancement within the organization.
  • Build Something Extraordinary
  • You’ll help shape the team, tools, technologies, and processes behind a world-class repair operation while extending the life of technology, reducing waste, and making computing equipment more accessible.
  • Your Next Great Opportunity Starts Here
  • You’ve mastered complex repairs. You’ve developed your technical expertise. You know what exceptional performance looks like. Now imagine using that experience to build and lead an elite repair operation.
  • Bring your expertise. Bring your ideas. Bring your leadership.
  • Grow your career. Be rewarded for your contributions. Help us build the world’s greatest repair and refurbishment operation.
  • Apply today to become PlanITROI’s Computer Repair Expert Manager.
  • Learn more about us: www.planitroi.com | www.digitaldreamsproject.com | www.nextratech.com
  • PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.

Qualifications

  • Required Qualifications — Nonnegotiable
  • Elite Tier 3 Technical Expertise
  • Demonstrated hands-on Tier 3 computer repair expertise. This is an absolute requirement.
  • 5+ years of professional computer hardware repair or refurbishment experience.
  • Advanced diagnostics and repairs across major OEM platforms, including Dell, HP, Lenovo, and Apple.
  • Proven ability to personally complete routine and complex repairs, including component-level troubleshooting and guiding advanced board-level work.
  • Ability to demonstrate advanced repair techniques and develop other technicians.
  • Proven Leadership and Execution
  • 2+ years leading a technical repair, refurbishment, or production team.
  • Demonstrated success achieving measurable productivity, quality, and completion goals.
  • Experience improving production processes, developing technicians, and increasing efficiency.
  • Strong coaching, communication, problem-solving, organization, and follow-through.
  • Consistently high standards, personal ownership, and enthusiasm for hands-on leadership.
  • Working knowledge of production reporting, inventory systems, data sanitization, and repair safety.
  • Both Tier 3 technical mastery and proven leadership capability are mandatory. Neither substitute for the other.

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