greenhouse
Computer Repair Expert Manager ( Tier 3 )
PlanITROI
Youngsville, USA
Manager · 5+ years experience
Onsite
Discovered 5 days ago
Full Job Posting
Preferred Qualifications
- High-volume computer repair, ITAD, asset recovery, or electronics refurbishment.
- Advanced board-level repair, server repair, or specialized diagnostics.
- Technical training programs, repair videos, and knowledge-based development.
- Advanced workstations, automation, repair fixtures, or emerging technologies.
- Lean, Six Sigma, or other continuous improvement experience.
- R2v3, NAID AAA, ISO, Microsoft Authorized Refurbisher, or related programs.
- Relevant OEM repair or CompTIA certifications.
- Why Build Your Future with PlanITROI?
- Exceptional Talent Deserves Exceptional Opportunity.
- We believe extraordinary people should be recognized, rewarded, and given opportunities to grow.
- Above-Market Compensation
- We’re committed to attracting elite talent and offering compensation above the market for comparable positions, recognizing the expertise, leadership, and value you bring.
- Earning Potential That Reflects Your Contributions
- We value measurable performance, productivity, innovation, and the financial results you help create. We want exceptional contributions to be recognized and rewarded.
- Benefits That Support Your Life
- Our benefits are designed to support your health, well-being, financial security, and life outside of work—because a great career should contribute to a great life.
- Career Growth and Advancement
- As PlanITROI grows, you’ll have opportunities to grow with us—expanding your leadership responsibilities, developing new capabilities, contributing to strategic initiatives, and pursuing advancement within the organization.
- Build Something Extraordinary
- You’ll help shape the team, tools, technologies, and processes behind a world-class repair operation while extending the life of technology, reducing waste, and making computing equipment more accessible.
- Your Next Great Opportunity Starts Here
- You’ve mastered complex repairs. You’ve developed your technical expertise. You know what exceptional performance looks like. Now imagine using that experience to build and lead an elite repair operation.
- Bring your expertise. Bring your ideas. Bring your leadership.
- Grow your career. Be rewarded for your contributions. Help us build the world’s greatest repair and refurbishment operation.
- Apply today to become PlanITROI’s Computer Repair Expert Manager.
- Learn more about us: www.planitroi.com | www.digitaldreamsproject.com | www.nextratech.com
- PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.
Qualifications
- Required Qualifications — Nonnegotiable
- Elite Tier 3 Technical Expertise
- Demonstrated hands-on Tier 3 computer repair expertise. This is an absolute requirement.
- 5+ years of professional computer hardware repair or refurbishment experience.
- Advanced diagnostics and repairs across major OEM platforms, including Dell, HP, Lenovo, and Apple.
- Proven ability to personally complete routine and complex repairs, including component-level troubleshooting and guiding advanced board-level work.
- Ability to demonstrate advanced repair techniques and develop other technicians.
- Proven Leadership and Execution
- 2+ years leading a technical repair, refurbishment, or production team.
- Demonstrated success achieving measurable productivity, quality, and completion goals.
- Experience improving production processes, developing technicians, and increasing efficiency.
- Strong coaching, communication, problem-solving, organization, and follow-through.
- Consistently high standards, personal ownership, and enthusiasm for hands-on leadership.
- Working knowledge of production reporting, inventory systems, data sanitization, and repair safety.
- Both Tier 3 technical mastery and proven leadership capability are mandatory. Neither substitute for the other.
About PlanITROI
Logistics & Supply Chain Services119 employeesFounded 2001
Private U.S. IT asset disposition company helping enterprises securely recover value through refurbishment, resale, and reverse logistics.
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