Compliance Manager
Role Overview
The Compliance Manager leads the Compliance Team and acts as the accountable lead for landlord and asset compliance.
The role ensures statutory, regulatory, health and safety, and internal compliance requirements are consistently met.
The role combines strategic and operational leadership across compliance services.
Key Skills for This Role
Full Job Posting
Role Overview
The Compliance Manager leads the Compliance Team and acts as the accountable lead for landlord and asset compliance.
The role ensures statutory, regulatory, health and safety, and internal compliance requirements are consistently met.
The role combines strategic and operational leadership across compliance services.
Location and Contract
- The role is hybrid with regular travel to Norwich.
- The position is full time and permanent.
Core Responsibilities
- Lead and develop a high-performing compliance team.
- Ensure compliance with legislation, regulations, industry best practice, and internal requirements.
- Oversee performance reporting and provide assurance to senior stakeholders.
- Manage compliance contracts and suppliers for safe, effective, and value-for-money services.
- Maintain audit, assurance, monitoring, and governance frameworks.
- Manage compliance complaints and ensure timely resolutions.
- Identify risks, implement corrective actions, and support organisational change and continuous improvement.
- Build cross-business relationships to deliver a customer-focused compliance service.
Essential Requirements
- Experience managing asset compliance and assurance across the big 6 landlord compliance functions.
- Experience leading operational compliance teams and managing budgets.
- Strong understanding of landlord compliance, health and safety, and regulatory requirements.
- Excellent communication and relationship-building skills.
- Degree-level education or equivalent relevant experience.
- NEBOSH or equivalent compliance or property-related qualification.
- A technical qualification in one or more compliance disciplines, including gas, electrical, water, asbestos, lift, or fire safety.
- Full UK driving licence.
Compensation and Benefits
- The advertised salary is up to £60,000.
- The package includes 25 days of holiday plus bank holidays, increasing to 28 days after five years of service.
- Family-friendly policies and health and wellbeing support are offered.
About the Organisation
Flagship is part of Bromford Flagship Livewest, a large housing provider serving communities across the East, Central, and South West of England.
The organisation manages approximately 120,000 homes and serves around 300,000 customers.
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