Compliance Advisory Analyst
Role Overview
Join the Risk & Compliance team to provide second-line advice, oversight, and constructive challenge across Moneybox.
Work with Product, Marketing, Customer Care, and other teams to assess regulatory risks, support propositions and changes, and promote good customer outcomes.
Own day-to-day advisory work, escalating complex or material matters and contributing to a well-documented compliance advisory function.
Experience with pensions, retirement, or investment products is particularly welcomed.
Key Skills for This Role
Full Job Posting
About Moneybox
Moneybox is a wealth management platform helping customers save and invest, buy their first home, and plan for retirement.
Role overview
Join the Risk & Compliance team to provide second-line advice, oversight, and constructive challenge across Moneybox.
Work with Product, Marketing, Customer Care, and other teams to assess regulatory risks, support propositions and changes, and promote good customer outcomes.
Own day-to-day advisory work, escalating complex or material matters and contributing to a well-documented compliance advisory function.
Experience with pensions, retirement, or investment products is particularly welcomed.
What you'll do
- Advise on business queries, product changes, customer journeys, and operational proposals; identify risks and proportionate mitigations.
- Review financial promotions and customer communications against FCA requirements and internal approval standards.
- Support product governance and change approvals, including fair value, target market, and Consumer Duty assessments.
- Assess customer outcome risks, including foreseeable harm, understanding, support needs, and treatment of vulnerable customers.
- Advise on complex complaints and Financial Ombudsman Service matters, including regulatory interpretation and root-cause themes.
- Prepare compliance considerations, risk assessments, recommendations, and records of advice.
- Build stakeholder relationships and provide constructive challenge while maintaining second-line independence.
- Assess regulatory developments and their business impact; support action tracking and compliance governance forums.
- Identify recurring advisory themes and emerging risks, and improve guidance, controls, and ways of working.
- Support savings, investment, and retirement propositions, product changes, and customer journeys.
Who you are
- Curious, proactive, and commercially aware; enjoys solving problems in a fast-moving environment.
- Able to make reasoned judgements, challenge proposals, and explain regulatory requirements.
- Can handle routine matters independently and escalate material or unfamiliar risks appropriately.
- Communicates complex rules as accessible, actionable guidance for non-compliance colleagues.
- Organised and adaptable, able to balance priorities, maintain clear records, and complete work.
- Collaborative and approachable while maintaining second-line independence.
Experience and skills
- Relevant compliance, regulatory advisory, risk, or related experience in a UK FCA-regulated financial services business.
- Working knowledge of the FCA framework, including Consumer Duty and rules relevant to customer communications, product governance, and customer outcomes.
- Experience assessing regulatory risk, reviewing proposals or communications, and documenting practical advice.
- Strong analytical skills and attention to detail; able to interpret requirements in customer and business scenarios.
- Clear written and verbal communication skills and confidence engaging stakeholders outside Compliance.
- An interest in savings, investments, pensions, and digital financial services.
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