Complex Director Of F&B, Culinary & Recreation

**Job Category**Food and Beverage & Culinary

Job Summary

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

Skills and Knowledge

• **Customer and Personal Service** - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• **Management of Financial Resources** - Determining how money will be spent to get the work done, and accounting for these expenditures.
• **Administration and Management -** Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• **Applied Business Knowledge** - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
• **Management of Material Resources** - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Core Work Activities

• Developing and Maintaining Food, Beverage, Culinary and Recreational Goals
• Sets expectations and holds food and beverage, culinary, and recreational leadership teams accountable for demonstrating desired service behaviors.
• Reviews financial reports and statements to determine how Food & Beverage, culinary, and recreational operations are performing against budget.
• Makes recommendations for CAPEX funding related to food and beverage equipment, culinary enhancements, and recreational facilities or upgrades in alignment with brand strategy.
• Works with leadership teams to identify areas of concern across dining, culinary innovation, and recreational offerings and develops strategies to improve overall financial performance.
• Establishes challenging, realistic, and attainable goals to guide operational and service performance across all areas.
• Continuously strives to improve service quality, guest engagement, and recreational experiences.

Developing and Maintaining Budgets

• Develops and manages the Food & Beverage, culinary, and recreational budgets.
• Monitors actual and projected sales across dining and recreational outlets to ensure revenue goals are met or exceeded.
• Ensures cash control, liquor control, and operational policies are implemented and followed across all outlets and recreational areas.
• Focuses on maintaining profit margins while enhancing guest experiences across culinary and recreational services.
• *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*
• At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.
• To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life.
• We want our associates to embrace their own well-being practices both on and off property.
• You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.