Complex Assistant Director of Sales - GCC & Government

Overview

Strategic Relationship Management

• Develop and maintain strong relationships with government entities, ministries, semi-government organizations, embassies, consulates, diplomatic missions, royal courts, and family offices across the GCC.
• Identify and secure new business opportunities within GCC, Government, Diplomatic, and VIP segments.
• Act as a trusted point of contact for high-profile clients, ensuring professionalism, discretion, and exceptional service standards.

Sales & Business Development

• Manage and grow an assigned portfolio of GCC, Government, Diplomatic, and VIP accounts to achieve revenue and production targets.
• Conduct regular sales calls, client meetings, presentations, and hotel site inspections.
• Negotiate corporate, government, diplomatic, and group contracts, rates, and agreements.
• Develop customized proposals for high-profile delegations, official visits, and VIP stays.
• Represent Al Habtoor City Hotels at trade shows, networking events, roadshows, diplomatic functions, and industry gatherings.

Luxury Guest & VIP Experience Coordination

• Coordinate closely with hotel operations, security, F&B, housekeeping, and executive teams to ensure seamless execution of VIP, diplomatic, and government-related stays.
• Support the planning and management of high-profile visits requiring enhanced privacy, security, and personalized services.
• Ensure all guest requirements are anticipated and delivered in line with luxury hospitality standards.

Market Intelligence & Account Management

• Monitor market trends, competitor activities, and emerging opportunities within GCC, Government, and Diplomatic sectors.
• Maintain accurate account plans, sales activities, revenue forecasts, and business reports.
• Build long-term relationships that generate repeat business and referrals.

Candidate Profile

• Bachelor's Degree in Hospitality Management, Business Administration, International Relations, Marketing, or a related field.
• Minimum 5 years of hospitality sales experience, with at least 3 years focused on GCC, Government, Diplomatic, or VIP segments.
• Proven track record of achieving revenue targets within luxury or upscale hospitality environments.
• Established network of contacts within GCC markets, government organizations, embassies, diplomatic circles, and key decision-making offices.
• Experience handling VIP, VVIP, UHNWI, and Government clientele.
• Strong understanding of diplomatic protocol, cultural sensitivities, and luxury service standards.
• Excellent communication and negotiation skills.
• Fluency in English is essential; Arabic language proficiency is highly preferred.
• Previous experience within luxury hotels, palace-style hotels, or high-profile hospitality environments is a distinct advantage.
• Pre-opening experience is highly desirable.

Key Competencies

• Strong business development and sales acumen
• Exceptional networking and relationship-building skills
• High level of professionalism, discretion, and confidentiality
• Cultural awareness and diplomatic communication skills
• Strategic thinker with strong commercial awareness
• Ability to manage high-profile clients and complex requests
• Results-oriented with a proactive and solution-driven approach
• Executive presence aligned with luxury hospitality standards

Why Join Us?

• Be part of one of Dubai's most prestigious luxury hospitality destinations.
• Manage a high-profile portfolio across GCC, Government, Diplomatic, and VIP segments.
• Work within a dynamic and collaborative leadership environment.
• Opportunity for professional growth within a leading hospitality group.