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Community Resource Navigator

Neighborhood House
Saint Paul, USA
Full-time
Mid Level
Onsite
USD 27.83-33.4 hourly
Discovered 1 months ago

Full Job Posting

  • Conduct intake and ongoing meetings with participants.
  • Conduct comprehensive participant assessments to identify strengths, needs, barriers, risks, and goals.
  • Identify and evaluate community resources that align with participant needs and goals.
  • Partner with families to develop and implement individualized strategies for accessing basic resources, strengthening social supports, and advancing family goals.
  • Support participants in developing safety plans and provide culturally responsive services consistent with those plans and established program protocols.
  • Coach families at risk of out-of-home placement or displacement to strengthen parent-child relationships, parenting skills, and family stability.
  • Coordinate language access and adapt communication approaches to ensure meaningful participation by individuals whose preferred language is not English.
  • Receive, organize, stock center donations
  • Recycle and discard unwanted items
  • Assist with assigning volunteer and intern duties
  • Assist participants to shop in center pantries
  • Complete referrals to partnering resources such as My Very Own Bed, Bridging, MN Sure, or College Bound
  • Coordinate monthly family events for families in collaboration with schools and other organization departments
  • Collect and enter all required data using Client Track software.
  • Implement program evaluation tools and track progress using relevant database(s).
  • Maintain confidentiality of program participants in accordance with data privacy laws, standards, and policy.
  • Prepare or assist with preparing program reports.
  • Bachelor’s degree in social work, human services, or related field, or four years of related work experience in family case management and/or program management.
  • Working knowledge and experience working with individuals and families, including working knowledge of immigrant/refugee needs and familiarity with community resources.
  • Working knowledge of racial equity and social justice issues relevant to the communities we serve; Working knowledge of immigrant/refugee trends and needs, self-sufficiency issues, and community resources.
  • Knowledge of community development, community organizing, and other social services as resources.
  • Demonstrate ability to work and communicate effectively with people of diverse ethnic, economic, racial, and cultural backgrounds.
  • Proficient in interpersonal, verbal, and written communication skills in English.
  • Demonstrated ability to adapt to changing program/participant/funder needs while maintaining programs.
  • Strong time management and organizational skills with demonstrated ability to manage tasks, projects, and priorities;
  • Committed to working both independently and as part of a team
  • Proficient in Microsoft Office programs
  • Must have a valid driver’s license, access to reliable transportation, and be able to lift.
  • Bilingual or multilingual skills

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