Community Manager

Are you a relationship-driven professional with a passion for community management, customer service, and operational excellence? We are seeking an experienced Community Manager to oversee the daily operations of one or more homeowners associations (HOAs) and serve as a trusted advisor to Boards of Directors, residents, and business partners.

In this role, you will have the opportunity to influence community success by managing budgets, directing vendor relationships, supporting board governance, and ensuring exceptional service delivery. If you thrive in a fast-paced environment and enjoy solving problems, building partnerships, and creating positive resident experiences, we'd love to hear from you.

As a Community Manager, you will be responsible for the overall administration, operations, and success of assigned communities by:

Serve as the primary liaison between the Association's Board of Directors, residents, vendors, and management team.

Partner with Board Members and Senior Leadership to develop and execute strategic initiatives that support community goals.

Ensure all community operations align with the Association's mission, vision, governing documents, and Board objectives.

Attend Board meetings, annual meetings, and other community events as required.

Prepare and distribute meeting notices, agendas, board packets, minutes, and related communications.

Develop, manage, and monitor annual operating budgets for assigned communities.

Review monthly financial statements and provide recommendations regarding budget variances, funding needs, and reserve planning.

Prepare accurate and timely financial reports in accordance with management agreements and Board requirements.

Review and approve vendor invoices and utility payments in compliance with established accounting procedures.

Coordinate, negotiate, and administer service contracts with vendors and contractors.

Monitor vendor performance to ensure high-quality service and contract compliance.

Oversee property maintenance and operational activities to maintain safe, attractive, and financially sound communities.

Conduct regular inspections of common areas and community assets.

Administer and enforce community governing documents, policies, rules, regulations, and applicable laws.

Communicate deed restriction and compliance matters professionally and consistently.

Respond to resident inquiries and concerns with a customer-focused approach.

Foster positive relationships that promote resident satisfaction and community engagement.

Bachelor's degree and 3-5 years of community association management, HOA management, property management, or related experience; OR

Associate degree and 6-8 years of community association management, HOA management, property management, or related experience.

One or more of the following industry designations:

CMCA (Certified Manager of Community Associations)

AMS (Association Management Specialist)

PCAM (Professional Community Association Manager)

Opportunity to directly influence and improve residential communities.

Visible leadership role with meaningful interaction with Boards and residents.

Collaborative and supportive management team.

Dynamic environment with variety, autonomy, and professional growth opportunities.

Opportunity to utilize both strategic planning and operational leadership skills.