Community Liaison Officer-UAEN
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Key skills for this role
About the Role
Coordinate with clinical teams, promote brand awareness, facilitate referrals, maintain records, and participate in training while adhering to compliance standards.
Key Skills for This Role
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Coordination With Clinical Teams
- Liaise with NMC physicians and internal teams to support themed health education sessions
- Assist in scheduling and facilitating physician‑led discussions (OBGYN, dermatology, family medicine, mental health, etc.)
- Ensure smooth delivery of sessions and positive participant experience
Brand Promotion & Awareness
- Promote NMC services, specialties, and physicians in a non‑commercial, trust‑based manner
- Share key NMC messages organically within personal and professional networks
- Support grassroots brand visibility in target communities
Patient & Business Referral Support
- Encourage and facilitate appropriate referrals to NMC hospitals and clinics
- Help translate community interest into service enquiries and appointments
- Capture basic feedback and insights from community interactions to support service improvement
Reporting & Feedback
- Maintain simple records of events, attendance, and engagement outcomes
- Share feedback, insights, and community trends with line manager / program lead
- Contribute to the continuous improvement of the ambassador program
Learning & Development
- Participate in provided training related to:
- Marketing and brand representation
- Community engagement
- Business development basics
- Social media and communication skills
- Apply learned skills to enhance role effectiveness and personal development
Compliance & Governance
- Adhere to NMC policies, brand guidelines, and confidentiality requirements
- Ensure ethical promotion of healthcare services in line with regulatory standards
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