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Community Engagement Specialist

Empowered Services
Tualatin, USA
Full-time
Mid
Onsite
Discovered 3 days ago
Communication

Full Job Posting

What You’ll Do

  • Build Community Partnerships
  • Develop relationships with county programs, brokerages, schools, transition programs, healthcare providers, employment and day-support providers, nonprofits, cultural organizations, housing partners, local businesses, and other community resources.
  • Maintain active partner relationships through consistent communication and follow-up.
  • Identify resources, programs, and opportunities that may benefit customers, families, or the Care Team.
  • Bring relevant community connections back to Care Managers for practical use.
  • Lead Events and Community Outreach
  • Represent Empowered Services at resource fairs, community events, partner meetings, county gatherings, and hiring events.
  • Maintain the regional event calendar and identify new outreach opportunities.
  • Coordinate event registration, materials, setup, staffing, breakdown, and follow-up.
  • Help plan Empowered Services-hosted or co-hosted events when community needs create an opportunity.
  • Make sure events and conversations lead to clear next steps.
  • Support Care Team Growth
  • Work with Care Managers to understand county service gaps and growth priorities.
  • Target outreach where referrals, customers, community resources, or workforce connections are needed.
  • Provide warm, documented handoffs of prospective customers and families.
  • Help generate prospective DSP and provider connections through community channels.
  • Connect Care Managers with community programs, partnerships, and resources that can support their counties.
  • Track Relationships and Results
  • Document partner activity, events, referrals, inquiries, and outreach efforts in the designated tracking system.
  • Maintain accurate next steps and relationship status.
  • Provide regular updates on partnerships, events, leads, and outreach results.
  • Help create repeatable processes for outreach, event coordination, and relationship tracking.
  • Represent Empowered Services
  • Communicate our services, mission, and values clearly and accurately.
  • Use approved materials and current program information.
  • Represent Empowered Services professionally, honestly, and consistently.
  • Never overpromise services, availability, or outcomes to secure a referral or partnership.
  • What Success Looks Like
  • Empowered Services maintains a growing network of active community partnerships.
  • Prospective customers and families are connected quickly to the appropriate Care Manager.
  • Outreach generates referrals, customer inquiries, resources, and prospective DSP or provider connections.
  • Care Managers can identify clear ways community engagement is supporting their counties.
  • Events and community conversations produce documented next steps.
  • Outreach activity and results are consistently tracked and reported.
  • Community partners view Empowered Services as responsive, trustworthy, and engaged.

What You Bring

  • Required
  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Experience in community outreach, partnership development, event coordination, case management, social services, or another relationship-driven role.
  • Strong verbal and written communication skills.
  • Confidence networking, starting conversations, and building relationships with new people.
  • Strong organization, follow-through, and ability to manage multiple priorities.
  • Ability to work independently with limited day-to-day supervision.
  • Valid driver’s license, reliable transportation, and current auto insurance meeting state requirements.
  • Availability for scheduled evening and weekend events.
  • Ability to transport and set up event materials and remain standing for extended periods.
  • Ability to pass required background checks and credentialing requirements. Not all records are automatically disqualifying.
  • You’ll Stand Out If You Have
  • Knowledge of Oregon’s IDD service system, ODDS, CDDPs, brokerages, Services Coordinators, Personal Agents, or provider agencies.
  • Experience supporting or working alongside individuals with intellectual and developmental disabilities.
  • An existing Portland Metro community network.
  • Experience generating referrals, partnerships, or recruiting connections through outreach.
  • Experience coordinating community events.
  • Experience using CRM, relationship-management, or pipeline-tracking systems.
  • Bilingual English/Spanish skills.
  • Why This Role Stands Out
  • This role is for someone who wants to be out in the community building relationships that create real value.
  • You’ll have:
  • A consistent full-time position with clear expectations.
  • Independence in h

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