Community Connection Services Navigator

Conduct timely in-person assessments with assigned families within 48 hours to evaluate safety concerns and identify immediate needs.

Develop individualized action plans within 30 days, outlining specific steps families will take and the support required to connect with available community resources.

Deliver comprehensive case management services, including thorough needs assessments, strategic service planning, coordination of care, resource referrals, progress monitoring, and recommendations for ongoing support as needed.

Collaborate with external agencies and community partners by attending meetings and coordinating services to ensure a holistic approach to meeting family's needs.

Evaluate family circumstances and functioning to provide tailored support that aligns with each family’s self-identified goals, adjusting action plans as necessary to reflect changing needs.

Create and implement aftercare service plans in partnership with families, ensuring that all recommended services and supports are in place prior to discharge to promote long-term stability and success.

Compensation: Hourly range is between $26.13/hr-$28.74/hr; offers are commensurate on experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.

Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match ( more benefits details here ).

Location: Hybrid (remote/in office); in-home services provided to families in Lake County with opportunities to complete service documentation and other case coordination from your preferred location (in office, or remotely). Home office located at 2800 S. River Rd. Des Plaines, IL.

Schedule: Full-time, hourly; general business hours with some flexibility required for accommodating client’s schedules or crisis needs.

We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.

Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF) .