Community Assistant

Role overview

Financial and administrative duties

• Support property cash flow, revenue, rent collection, delinquency reduction, banking activity, and daily deposits.
• Maintain accurate Yardi records and timely leasing activity, cash receipts, invoices, statements, monthly closing, and late fees.
• Support occupancy and revenue goals, resident retention, incentives, and financial performance monitoring.
• Complete tax-credit recertifications, maintain resident files, and manage payroll reporting, time edits, and bonus preparation.

Leasing and marketing duties

• Lease apartments, respond to inquiries, qualify applicants, show apartments, and prepare move-in paperwork.
• Manage renewals and active leases, track expirations, prepare expiration letters, and draft renewal leases.
• Conduct market studies and competitor visits; review traffic reports and participate in marketing meetings and outreach.
• Help monitor compliance with Fair Housing, tax compliance, and occupancy requirements.

Resident service and team duties

• Plan resident events, inspect the property and market-ready units, and help ensure service requests are completed within 24 hours.
• Provide professional customer service, maintain curb appeal, and advise the Community Manager about safety, resident dissatisfaction, and asset preservation.
• Cover emergencies, on-call duties, resident and community functions, and weekends; assist with hiring, team evaluation, and supervision.
• May assist at other properties, run errands, and perform other duties as needed.

Qualifications

• High school diploma or equivalent; college education is preferred.
• One year of property management experience or a four-year degree in a related field.
• Working knowledge of landlord-tenant laws, Fair Housing regulations, IRS Section 42 LIHTC, and related occupancy standards.
• Reliable transportation for essential job functions.

Preferred qualifications

• Yardi experience is preferred.
• Tax Credit Specialist accreditation or another LIHTC designation is preferred.

Benefits

• Benefits and incentives listed include commission and bonus opportunities, paid leave and holidays, parental leave, disability coverage, medical, dental and vision insurance, a 401(k) match, training, and employee recognition programs.