Communications Manager – United Arab Emirates

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The Communications Manager for the United Arab Emirates (UAE) supports the Public Affairs Officer of the UAE in enhancing and protecting the reputation of Citi in this key Middle East market.

The Communications Manager for UAE will report to the Head of Communications for Middle East and Pakistan and be responsible for supporting the development and execution of proactive external and internal communications for Citi in the UAE. From time to time, the Communications Manager will also support communications programs in other Middle East markets.

The role will involve executing communications to enhance and protect the reputation of Citi, its businesses and the brand in the market through communication with Citi's various stakeholders, external and internal. The role will also work with various teams across the organisation globally.

Developing, leading and executing on external communications strategy and plans for Citi in the UAE;

Managing proactive engagement with key media outlets across the UAE and region-wide;

Developing messaging, briefing documents and speaking notes for senior executives;

Amplifying brand activities and events in the external market;

Identifying opportunities and continuously building a strong pipeline of media and social media activity, organising and managing speaking opportunities;

Supporting evaluation and metrics related to Citi’s communications in the market.

Developing and executing internal engagement plans and initiatives;

Planning and managing internal communications channels and content;

Planning and managing employee engagement events; developing content for events.

Evaluation and implementation of internal communications metrics.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Development and execution of plans to support volunteering activities and other initiatives related to Citi’s partnerships and relationships with NGOs.

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