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Communications Manager

Counterpart International
USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 months ago
MailchimpCanvaAdobe Creative Suite

Full Job Posting

Responsibilities

  • Lead digital storytelling strategy across Counterpart’s website, social media, email, and video channels, translating program impact into content for donors, partners, and the public.
  • Draft and edit a wide range of materials, including donor communications, funder reports, concept notes, newsletters, blog posts, and the annual report.
  • Manage and grow Counterpart’s social media presence, developing an editorial calendar and tracking engagement metrics to refine strategy.
  • Partner with program teams and field staff to source stories, photos, and video from Counterpart’s work around the world.
  • Support media relations and public-facing events, including drafting press materials and coordinating with external partners.
  • Maintain brand and messaging consistency across all external-facing communications and materials.
  • Manage relationships with outside vendors and consultants, including designers, videographers, and web developers.
  • Track and report on communications and digital engagement metrics to inform strategy and demonstrate impact.

Qualifications

  • Bachelor’s degree in communications, journalism, marketing, international relations, or a related field.
  • 5–7 years of professional experience in communications, digital engagement, or storytelling.
  • Demonstrated passion for social impact and global development work.
  • Exceptional writing and editing skills, with the ability to adapt tone and content for diverse audiences, including donors, media, and the general public.
  • Hands-on experience managing digital platforms and tools, such as content management systems, social media management tools, and email marketing platforms (e.g., Mailchimp).
  • An entrepreneurial, generalist mindset; comfortable building processes from the ground up and wearing multiple hats on a lean team.
  • Strong project management skills, with the ability to juggle multiple priorities and deadlines independently.
  • Basic graphic design and/or video editing skills (e.g., Canva, Adobe Creative Suite) strongly preferred.
  • Excellent interpersonal skills and the ability to work cross-functionally with program, fundraising, and leadership teams.
  • Willingness and ability to travel internationally, as needed.

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