Communications, Continuity, and Records Manager (Administrative Officer 3)

The Communications, Continuity, and Records Manager for the Office of the Budget is a key role for someone who wants to support programs that help the Commonwealth stay organized and ready for change. In this role, you will have the opportunity to guide projects, support senior leaders, and improve systems used across the agency. Step into a position where innovation, integrity, and public service guide every decision, and where your leadership helps move the organization forward.

This position supports major communication, continuity, public information, and records programs that help the Office of the Budget operate smoothly. It leads planning, problem solving, and coordination efforts that strengthen important services used across the Commonwealth. As a Communications, Continuity, and Records Manager, you will perform the following duties: Communications Leadership: Develop communication strategies, guide messaging, and coordinate content for agency leadership Records Oversight: Manage retention schedules, file plans, policy drafts, compliance tracking, and related documentation Right to Know Law (RTKL) Coordination: Receive and track public requests, support staff reviews, and maintain reporting systems Continuity Planning: Support emergency readiness reviews, workspace planning, training, and agency updates Project Management: Lead special projects with timelines, data analysis, recommendations, and deliverables Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) full-time, with occasional in-office days when work dictates such requirements. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

This position supports major communication, continuity, public information, and records programs that help the Office of the Budget operate smoothly. It leads planning, problem solving, and coordination efforts that strengthen important services used across the Commonwealth. As a Communications, Continuity, and Records Manager, you will perform the following duties:

Communications Leadership: Develop communication strategies, guide messaging, and coordinate content for agency leadership

Records Oversight: Manage retention schedules, file plans, policy drafts, compliance tracking, and related documentation

Right to Know Law (RTKL) Coordination: Receive and track public requests, support staff reviews, and maintain reporting systems

Continuity Planning: Support emergency readiness reviews, workspace planning, training, and agency updates

Project Management: Lead special projects with timelines, data analysis, recommendations, and deliverables

Interested in learning more? Additional details regarding this position can be found in the position description.

QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Administrative Officer 2; or Four years of experience in progressively responsible and varied office management of staff work in public or private organization, including experience in personnel management budgeting or procurement; and such training as may have been gained through graduation from a four-year college or university; or Any equivalent combination of experience and training. Additional Requirements: You must have at least two years of experience creating videos using Articulate or WalkMe software. You must have at least one year of experience managing online content using Adobe Creative Cloud. You must be able to perform essential job functions. Preferred Qualifications (not required): Experience publishing official reports to internal and external websites Experience communicating with requesters and tracking requests under Pennsylvania's Right-to-Know Law Records management experience while working for the Commonwealth of Pennsylvania Experience as a SharePoint administrator This position is not subject to the provisions of a collective bargaining agreement or memorandum of understanding. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as an Administrative Officer 2; or

Four years of experience in progressively responsible and varied office management of staff work in public or private organization, including experience in personnel management budgeting or procurement; and such training as may have been gained through graduation from a four-year college or university; or

Any equivalent combination of experience and training.

Additional Requirements:

You must have at least two years of experience creating videos using Articulate or WalkMe software.

You must have at least one year of experience managing online content using Adobe Creative Cloud.

You must be able to perform essential job functions.

Preferred Qualifications (not required):

Experience publishing official reports to internal and external websites

Experience communicating with requesters and tracking requests under Pennsylvania's Right-to-Know Law

Records management experience while working for the Commonwealth of Pennsylvania

Experience as a SharePoint administrator

This position is not subject to the provisions of a collective bargaining agreement or memorandum of understanding.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Yes

No

4 years or more

3 but less than 4 years

2 but less than 3 years

1 but less than 2 years

Less than 1 year

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

Master's degree or higher

Bachelor's degree

Some coursework

Required Question