Communications Assistant

Overview

We PLAY BIG

We are FANATICAL ABOUT PERFORMANCE

About the job

Internal Communications

• Develop and format basic internal content to support wider team activity, ensuring clarity and consistency
• Proof-read, upload and maintain content across internal channels in line with brand and tone of voice
• Coordinate and support global internal virtual meetings and townhalls, including scheduling, preparation of materials, managing logistics, and assisting with live delivery
• Support the upkeep and day-to-day management of the internal intranet, Frank, ensuring content is accurate, up to date and aligned with business priorities
• Assist with internal communications audits, reviewing content and identifying gaps or opportunities for improvement
• Support the preparation of internal communications reports, including gathering data and helping track performance

External Communications

• Proofread and publish content across external social media channels, ensuring accuracy and alignment with brand guidelines
• Manage and engage with Kent’s online community in line with established community management guidelines
• Support the scheduling and coordination of social media activity
• Publish new content and edit existing content on the company website using content management systems
• Help ensure website content remains current, consistent and aligned with business messaging

Communications Operations & Coordination

• Support the day-to-day coordination of communications activity across the global team including dairy and scheduling, travel and logistics, document management and vendor co-ordination
• Assist with tracking deliverables, deadlines and outputs across campaigns and projects
• Support reporting and analytics by gathering data from digital channels and platforms
• Help maintain shared content libraries, templates and documentation
• Provide general content formatting and administrative support to the communications team
• Manage team inboxes and requests triage
• In addition to the responsibilities listed herein, the employee may be required to perform other ad-hoc tasks as needed or directed by the supervisor or management.
• These tasks will be within the reasonable scope of the employee's skills, capabilities, and role within the organization.
• The intent of this provision is to allow for flexibility and adaptability in meeting the dynamic needs of the organization, ensuring that operational requirements can be met efficiently.
• All such tasks will be assigned considering the employee's current workload and with respect to their professional development.
• Your knowledge/skills, education, and experience:

Knowledge/ Qualification/ Training/ Certification

• Related degree

Communication

• Excellent command of the English language in both oral and written communication and skills.

Behavior/ Core Competencies

• About you:
• We are looking for someone who is organised, detail-focused and enthusiastic about building a career in communications.
• This role will suit someone early in their career who enjoys working behind the scenes to ensure things run smoothly and takes pride in producing high-quality work.
• You will bring:
• Strong attention to detail, particularly in proofreading and content accuracy
• Good written communication skills, with the ability to present information clearly and consistently
• Strong organisational skills and the ability to manage multiple tasks at once
• A proactive and reliable appr
• oach to supporting a busy team
• Confidence working with digital tools and platforms
• A collaborative mindset and willingness to learn from others
• It would be an advantage if you have:
• Experience in a communications, marketing or administrative role
• Familiarity with intranet platforms, websites or content management systems
• Experience using social media in a professional or organisational context
• Exposure to analytics or reporting tools

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Location

No

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Experience level