Communication Specialist

Outstanding customer service skills with strong customer and results orientation

The ability to demonstrate emotional resilience. Remaining calm and composed when processing difficult information in distressing situations

Weekend availability is required—applicants must be able to work at least one weekend day per week.

A quiet, secure home office or workspace to temporarily perform all duties in a remote environment with a recommended internet speed of 25 mbps download and 10 mbps upload

Minimum typing speed of 35 WPM

The ability to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail

Experience using MS Office and the ability to easily navigate proprietary software applications

Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through.

AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes.

Fuel performance and outcomes. Leverage your job competencies while leveraging NAVEX’s core values

Our side of the deal:

We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.

The starting pay for this role is $15.50 per hour. The starting pay for the Bilingual role is $17.50 per hour. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.