Commercial Underwriting Executive
Skills
About This Role
Overview
Who we are
GIG Gulf (a Fairfax company) is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey.
GIG Group reported consolidated assets of US$ 4.01 billion and $84 million net profit for the year 2024.
The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
GIG Gulf is an ‘A’ rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain).
GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar.
GIG Gulf also owns a 50% stake in GIG Saudi.
Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers.
GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life.
We are obsessed with customer feedback and continuously evolving to become the region’s digital insurer of reference, committed to running our operations in a responsible, sustainable way.
Job purpose
To work in Casualty Commercial UW/Production Team.
Quoting and Issuing Liability (CGL, PI, D&O, GBT, GPA, Cyber, WC/EL) policies in line with current underwriting guidelines (issuance of new policies/ endorsements / certificates/ invoices)
Ensuring that quotations, policies, endorsements and invoices are issued in line with GIG Underwriting guidelines and best practices.
Providing a prompt and professional service to internal and external customers
Assist in management of International policy management
Be responsible for analyzing the performance of each policy and prepare renewals accordingly (sending renewal terms/ issuance of policies/ endorsements/ certificates / invoices)
Key Responsibilities
- To provide technical support/guidance to clients and brokers for any queries
- Accurately process all associated data and accounting policy information in the core systems and prepare documentation for client/broker (new/renewal/ endorsement/ invoices/ certificate)
- Maintain a clear tracking sheets to proper follow ups with all parties and to maintain the standard customers service as per GIG SLA’s and guidelines
- Report and escalate any subject which needs intervention from the direct manager to maintain the SLAs with UAE clients and brokers
- Coordinate and execute timely production of designated policies and ensure the accuracy of the documents in line with the customer/broker agreements
- Support internal and external teams for any technical support related to GIG system and workflow
- Ensure and support all commercial enquiries with full and complete underwriting information, detailed technical analysis, commercial considerations and recommendations on rates & terms.
- To be able to analyze a risk and provide the appropriate rate and terms and arrange to issue the policies within the delegated authority
- To underwrite Liability Corporate accounts as assigned
- To be responsible for analyzing the performance of each account and prepare the renewal invitations accordingly and manage the renewal process by sending renewal terms/ issuance of policies/ endorsements/ certificates and invoices.
- Furnish AXA’s internal departments (i.e. Reinsurance, SME, Compliance, Finance, Audit and IT etc.) with necessary data and documentation when requested
Operational & Technical Responsibilities
- Ability to build and maintain relation with GIG teams, brokers and clients
- Follow UW guidelines and all other internal company procedures
- Being comfortable in taking ownership and decision making
- Adherence to SLA’s
Essential Requirements
- Excellent written and verbal communication skills
- Logical thinking
- Ability to work under pressure
- Decision making
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