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Commercial Talent Associate (Lead Development & Customer Engagement)

UNEY
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Lead qualification and nurturingCustomer engagementSales pipeline managementCRM systemsCustomer engagement toolsEvent planning and coordination

Full Job Posting

Role overview

Early-career commercial role spanning lead development, customer engagement, events, and business growth initiatives.

Works with senior leaders and cross-functional teams to support digital transformation through AI-powered B2B SaaS products and solutions.

The employer describes flexible working arrangements but does not specify a remote, hybrid, or onsite policy.

Key responsibilities

  • Identify, verify, qualify, and nurture prospective customers through online and offline channels.
  • Use consultative conversations to understand business challenges and digital transformation objectives.
  • Support conferences, workshops, seminars, product demonstrations, and networking events.
  • Conduct pre-event outreach and post-event follow-up to improve engagement and lead conversion.
  • Maintain accurate customer and lead information in CRM systems and manage a pipeline of qualified opportunities.
  • Collaborate with Product Managers and business stakeholders on opportunity development and lead handover.
  • Track customer engagement, pipeline progression, and key performance metrics.
  • Recommend improvements to customer engagement and lead qualification processes.

Qualifications

  • Bachelor's degree in Business, Marketing, Communications, Information Technology, or a related discipline.
  • 2–3 years in customer engagement, sales, marketing, business development, events, or a related commercial function.
  • Fresh graduates with relevant internships, extracurricular achievements, and demonstrated leadership potential are encouraged to apply.
  • Strong communication, networking, relationship-building, organization, and coordination skills.
  • Fluent in English; Arabic proficiency is highly preferred.
  • Familiarity with CRM systems and customer engagement tools is an advantage; MEDDPICC or similar methodology exposure is a plus.

Candidate profile

  • Suitable for people seeking a long-term commercial career and interested in customer relationships and business growth.
  • Curiosity about cybersecurity, AI, SaaS, innovation, and digital transformation is welcomed.
  • Self-motivation, initiative, ownership, teamwork, and a growth mindset are valued.

Development and work environment

  • Career progression is based on performance and impact, with exposure to senior leadership and strategic initiatives.
  • Offers professional development, coaching, learning opportunities, and participation in industry events and customer engagements.
  • The employer describes a collaborative, innovative, growth-oriented culture and flexible working arrangements.

Potential career paths

High performers may progress into Business Development, Marketing, Customer Success, Product Management, or Commercial Leadership, based on performance, capability, and business needs.

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