Commercial HVAC Service Technician

SUMMARY

RESPONSIBILITIES

• Work on construction sites and in occupied buildings to startup, service and repair HVAC equipment.
• Work in the office when required.
• Work with phones, computers, and associated software to communicate with customers and coworkers.
• Keep daily records related to project-specific startup reports, work descriptions, and billable hours.
• Maintain work vehicle and stay up to date with factory-required services.
• Attend classes and webinars related to the equipment represented by CFM Company.
• Follow CFM Company processes and procedures which are provided to employees and are subject to change.
• QUALIFICATIONS:
• Must have a valid driver's license, clean driving record, and be able to pass a background test.
• Must have a Journeyman License, or a Technical Degree related to the Heating, Ventilating and Air Conditioning industry.
• EPA refrigerant handling certification for technicians who work on compressorized products.
• Minimum of 5 years’ previous experience working on and troubleshooting commercial HVAC and building automation systems.
• Minimum of 5 years’ previous experience working on and troubleshooting electrical circuits.
• Must have the ability to read wiring diagrams and schematics.
• Minimum 5 years of experience working with basic and specialized meters, gauges, test devices, and tools required to properly service and repair HVAC equipment.
• Basic knowledge of computers and Microsoft Office.
• Good written and verbal communication skills.
• COMPETENCIES:
• Analytical --Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Problem Solving --Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Customer Service-- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork-- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Attendance/Punctuality-- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability-- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• WORK ENVIRONMENT: This job requires travel to jobsites and occasional work in an office setting. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• PHYSICAL DEMANDS : Positions requires frequent moving, standing, lifting, pushing, kneeling, sitting, climbing, and reaching. Must be able to lift and move 75lbs.
• POSITION TYPE/EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m. If needed, must be willing to work overtime, evenings, and holidays.
• Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
• Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.