Commercial Director (Sales)

Gcn

Sales Director

Role Description

North Iraq – Sulaymania Kurdistan

Accountabilities

• Ensure meeting or exceeding financial targets for sales, profit margin, and operating profit.
• Develop SMART sales and marketing objectives/strategies such as retention, growth, and debts and implement and review periodically to achieve revenue targets.
• Maintain and increase the existing revenue stream.
• Maintain strong relationships with key customers through documented account plans.
• Develop and maintain strong relationships with key customers in the region.
• Validating invoices and related supporting documents.
• Ensure collection and transfer of money to accounts on time.
• Registration of Business Unit as an approved vendor with all major accounts.
• Managing the importation, clearing, delivery, and safe return activities etc
• Agree on better terms of payment with service providers.
• Secure long-term Product Service Agreements (PSA).
• Resolve customer concerns in a timely manner.
• Maintain a close relationship with other regions & Business Units.
• Manage people in accordance with GC Leadership Strategy
• Provide guidance to team members on how to provide service consistent with Customer Based Behaviours.
• Remove barriers that may cause roadblocks for team members to achieve their goals.
• Prepare department budget and ensure definite sales revenue is achieved in line with GC guidelines.
• Key decision-maker for pricing, contracts, DSO, and customer disputes.
• Enhance customer relationships to retain existing customers and develop strategies to gain new customers.
• Monitor Sales Force Effectiveness through CRM, customer satisfaction, leads prospects, and Sales performance.
• Study the market to improve market share and know the company’s competitiveness, market trends, customer requirements, and feasibility of opening a new market to introduce new products and services.
• Initiate continual improvement programs by periodic monitoring and review of relevant data and applicable policies and procedures.
• Plan and provide development training to Sales staff.
• Conducts regular coaching and counseling with Sales executives to build motivation and selling skills.
• Enhance internal communication and interaction between Sales and other company processes in the production, delivery, and post-delivery activities and care of customer property to ensure customer satisfaction.
• Embrace the business SHEQ agenda and actively support organizational initiatives to create a safe, healthy, and quality-focused workplace.
• Approve local tender pricing and agreements
• Approve CRM quotes in case of price changes
• Endorse pricing policy changes and discount thresholds within Senior DOA.
• Set and approve sales targets, incentives, and commission structures
• Recommend OPEX/Capex investments, expenses for sales enablement (CRM, tools, products demo, equipment)
• Report immediately all incidents, accidents, unsafe condition to the immediate supervisor.
• Protect environment, operate on a clean basis, and achieve sustainable development.
• Accountable for own health and safety and do not put others at risk in the course of work performance.
• Perform other duties as assigned

Qualifications & Skills

• Bachelor’s degree (Business Management), MBA preferred
• Minimum 10-15 years of commercial/sales experience with at least 5 years in leadership roles.
• Proven track record of delivering country-level growth and profitability
• Deep knowledge of industrial & specialty gases markets
• Experience engaging regulations, government entities or industry associations
• Prospecting & territory planning
• Solution/consultative selling skills
• Negotiation & proposal writing
• CRM discipline & pipeline forecasting
• Sales and Team Management
• Proficiency in English and Arabic languages are mandtory
• Interested candidates matches criteria to send their CVs with reference to [email protected] not later than 12th May 2026.