Commercial Director

About the Role

Key Responsibilities

• Lead the hotel's commercial functions, including Revenue Management, Sales, Marketing, and PR.
• Develop and execute strategies to enhance occupancy, Average Daily Rate (ADR), revenue, market share, and profitability.
• Oversee pricing, forecasting, budgeting, and revenue optimization initiatives.
• Collaborate with the General Manager and Finance team to achieve commercial and Gross Operating Profit (GOP) targets.
• Work with regional and brand commercial teams to align strategies and maximize performance.
• Promote the hotel's luxury lifestyle positioning through strategic partnerships, PR, and brand collaborations.
• Build and maintain relationships with key clients, ownership, corporate partners, and industry stakeholders.
• Identify and develop new business opportunities across corporate, government, tourism, and emerging market segments.
• Represent the hotel at industry events, trade shows, and networking opportunities.
• Monitor market trends and commercial performance, implementing strategies to optimize results.
• Lead, develop, and inspire a high-performing commercial team.

Qualifications and Experience

• Bachelor’s degree or higher in Marketing, Business Administration, Hospitality Management, or a related field; equivalent professional experience will be considered.
• Minimum of 4 years of experience in hotel or hospitality sales and marketing, with proven experience managing or supervising a sales and/or marketing team.
• Strong understanding of hotel commercial operations, sales strategies, marketing activities, revenue generation, and customer acquisition.
• Demonstrated track record of achieving sales, occupancy, revenue, and marketing performance targets.
• Strong knowledge of the local business environment, market trends, customer segments, and corporate landscape in Riyadh.
• Proven experience in developing and executing marketing campaigns, promotional activities, partnerships, and initiatives that deliver measurable commercial results.
• Strong understanding of revenue management, pricing strategy, forecasting, and revenue optimization.
• Understanding of digital marketing, social media, and online channels is an advantage.
• Required Skills
• Excellent leadership, communication, negotiation, and presentation skills.
• Strong relationship-management capabilities.
• Strong analytical and reporting skills, with the ability to translate market and performance data into effective commercial actions.
• Work Environment and Culture
• IHG Hotels & Resorts fosters an inclusive environment where diversity is celebrated, and colleagues are encouraged to bring their authentic selves to work. The company provides equal employment opportunities and promotes a culture of trust, support, and acceptance. IHG is committed to supporting employee wellbeing through its myWellbeing framework, focusing on health, lifestyle, and workplace aspects.

Application Process

• Candidates who meet the qualifications and are interested in this role are encouraged to apply. Join our global team and contribute to a collaborative environment.