Combination Technician - Outside Plant Service Technician

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Cable Splicer

Install, remove, maintain, and splice aerial and underground telecommunications facilities, including fibre, copper, and coaxial cable.

Prepare and complete cut-over sheets, as-built drawings, maps, and records using company computer systems.

Operate and maintain company vehicles, trailers, test equipment, locators, hand tools, and power tools.

Locate underground plant accurately and complete required documentation for customers and company records.

Respond to service outages and restoration activities, including emergency repairs outside regular business hours.

Work safely at heights, in confined spaces, and in varying outdoor conditions, including extreme weather.

Support inspections or quality checks of outside plant work completed by other resources.

Coordinate with customers to minimize the impact of service interruptions.

Travel throughout the operating territory, including overnight and remote assignments when required.

Service Technician

Installing and maintaining telecommunications services such as Internet, voice, data, wireless, or TV at customer or field locations.

Installing and maintaining customer-side equipment, wiring, and fibre as required.

Planning and documenting on-site work to company and customer standards.

Interacting directly with customers and explaining services or equipment where appropriate.

Using company-provided laptops, mobile devices, and tools to complete assigned work.

Supporting other field teams as needed during peak demand or operational requirements.

Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures and staying focused on continuous improvement. In addition, ensuring all Accident Prevention Program (APP’s) training, all Code of Business Conduct (CoBC) training, and all other Occupational Health and Safety (OHS) training are completed on time.

Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements.

This position is primarily field-based and involves year-round outdoor work supporting aerial and underground telecommunications infrastructure. Work may occur in urban, rural, and remote northern communities, including, open trenches, tents, trailers, manholes, rights-of-way, confined spaces, and at heights. The role requires regular travel within the operating territory, including aircraft, and work in varying weather conditions, including extreme cold. Overtime, on-call duties, and emergency response outside regular hours may be required to restore service.

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts

Team Incentive Bonus

Paid Vacation with a Vacation Travel Allowance

Work-Life Balance

Community Involvemen