Collections Supervisor

Qualifications

• HS Diploma / GED required.
• Advanced understanding of collections and strong negotiation skills.
• Experience resolving escalated calls.
• Proven ability to coach, develop, and lead collectors.
• Effective self-management and workflow prioritization.
• Skills in interpreting procedures to determine best resolutions.
• Preferred
• 5–7 years of supervisory experience in a collections environment.
• Location Tempe, AZ // On-site
• Who We Are OneMain Financial (NYSE: OMF) is a leader in providing responsible credit access to nonprime customers and has been committed to improving financial well-being since 1912. Our personal loans, credit cards, and related products help customers achieve their financial goals. We value collaboration, innovation, and a customer-first mindset, supported by flexible work arrangements, career development opportunities, and an inclusive culture.
• Our comprehensive benefits package includes:
• Health and well-being options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement and continuing education
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 paid holidays (including 4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)
• Additional benefits available
• OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.