oracle
Collections Manager
Signature Aviation
Orlando, USA
Full-time
Manager · 3–5 years experience
Hybrid
Discovered 2 weeks ago
Full Job Posting
Qualifications
- Minimum Education and/or Experience:
- Bachelor’s degree; supplemented by minimum of 3-5 years of related experience, or an equivalent combination of education, training, and experience
- Prior experience in B2B collections and global collections preferred
- Excellent communication and interpersonal skills
- Strong computer skills/competence in Excel
- Strong problem solving and attending to details
- Strong organizational and interpersonal skills
- Strong leadership and team building skills
- Ability to prioritize and handle multiple tasks
- Microsoft Office suite knowledge, particularly Excel
- Ability to meet goals and deadlines in a fast-paced, performance-driven environment
Responsibilities
- Essential Duties and Responsibilities:
- Explore ways to improve cash collection efficiency
- Ensure collection strategies and policies are followed to reduce past due balance and risk exposure for all regions under FSC Team
- Promote and provide exceptional customer service
- Conduct data and process analysis. Prepare Collection reports for month/quarter end
- Achieve and maintain high level of customer service and satisfaction
- Perform and review bad debt calculations
- Develop and implement appropriate collections policies to maintain current AR and minimize bad debt write off
- Engage in direct dialog with customer level contacts to resolve collections issues
- Perform credit risk analysis and collaborate with the sales and operations organization to minimize credit risk
- Collaborate with management regarding the AR process and the status of each subledger, specifically around key customer accounts
- Continuously improving transactions processes in the areas of responsibility, implementing initiatives focusing on standardization, quality improvement and cost reductions
- Ensure internal and external audit controls are followed
- Ensure all functions are performed efficiently and take corrective action in relation to poor performance
- Determine Authority Matrix interpretation and obtain leadership clarification where needed
- Assist with the AR Closing of the assigned portfolio of accounts/regions
- Understand and apply accounting principles
- Ability to effectively coach, give performance feedback and provide development opportunities within the department
- Manage and deploy resources in an effective and efficient manner in order to deliver services
About Signature Aviation
Airports & Aviation Services6000 employeesFounded 1992
Global network of private aviation terminals and support services.
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