Collections Associate
Skills
About This Role
Overview
- **Job Title – Collections Associate**
- **Type - Outsourced**
- **Work Location – Abu Dhabi**
- **Salary – AED 12000-15000**
- Mandatory details/Skills
- – 3–6 years of collections or credit control experience, preferably in UAE real estate.
Job Overview
you will be managing the full post-sale payment lifecycle for our real estate portfolio across the UAE
Key Responsibilities
- Monitor and track customer payment schedules across active accounts
- Follow up proactively via calls, emails, and face-to-face meetings
- Prepare and dispatch payment reminders, account statements, and default notices
- Negotiate structured payment plans and settlements within company policy
- Coordinate with Sales and Legal teams on delayed and default cases
- Escalate chronic defaulters and support legal proceedings when required
- Reconcile accounts, resolve discrepancies, and maintain clean records
- Deliver regular aging analysis, collection status reports, and cash flow forecasts
- Ensure full compliance with UAE real estate laws, RERA regulations, and contract terms
Requirements
- Strong working knowledge of UAE property law and RERA guidelines
- Fluent in English; Arabic is a strong advantage
- Excellent negotiation, communication, and relationship management skills
- Proficient in ERP/CRM tools and MS Excel
- Detail-oriented, target-driven, and highly organized
Skills
- Accounts Receivables
- Debt collection
- credit control
- cash flow management
- RERA Compliance
- UAE Real estate law
- Contract Management
- negotiation
- client relationship management
- conflict resolution
- aging analysis
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