{bc}
Apply
workday

Collections Associate

HD Supply
USA
Full-time
Junior · 2–5 years experience
Discovered 3 weeks ago

Full Job Posting

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
  • Job Summary
  • Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency.
  • Major Tasks, Responsibilities, and Key Accountabilities
  • Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract.
  • Receives payments and posts amount paid to customer account.
  • Documents information about financial status of customer and status of collection efforts.
  • Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date customer records.
  • Maintains clear documentation of customer contact through the collection or dispute process. Ensures timely follow-up of open disputes is completed in accordance with service level agreements.
  • Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.
  • Nature and Scope
  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.
  • Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • No travel required.
  • Pay Range
  • Medical (with Prescription drug coverage), dental, and vision plans
  • Health care and Dependent Care FSA (as applicable)
  • 401(K) with company match
  • Paid Holiday, Vacation, Personal Time, and Wellness Day
  • Paid Sick Time
  • Life and Accidental Death & Dismemberment Insurance
  • Short and Long-term Disability Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life insurance
  • Commuter Benefits
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption and Surrogacy Assistance
  • CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.
  • Our Goals for Diversity, Equity, and Inclusion
  • We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
  • Equal Employment Opportunity
  • HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Education and Experience

  • For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers:
  • HDS provides the following benefits to all permanent full-time associates:

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at HD Supply

Delivery Driver Non CDL

, USA

Discovered TodayFull-time

Part-time General Warehouse Associate (Loader) 5am - 9am

, USA

Discovered 2 days agoPart-time

Inventory Planning Analyst

, USA

Discovered 2 days agoFull-time

General Warehouse Associate

, USA

Discovered 2 days agoFull-time

Senior Demand Planner

, USA

Discovered 2 days agoFull-time

Manager, Maintenance - Lakeland

, USA

Discovered 2 days agoFull-time

Lead General Warehouse Associate

, USA

Discovered 2 days agoFull-time

General Warehouse Associate - 12AM

Bayonne, USA

Discovered 3 days agoFull-time