Collection Executive
Role Overview
Manage customer collections, follow up on outstanding payments, and support timely recovery of receivables.
Maintain accurate records, coordinate with internal teams, and build professional customer relationships.
Key Skills for This Role
Full Job Posting
Role summary
Manage customer collections, follow up on outstanding payments, and support timely recovery of receivables.
Maintain accurate records, coordinate with internal teams, and build professional customer relationships.
Key responsibilities
- Monitor customer accounts and follow up on overdue invoices and payments.
- Contact customers through calls, emails, and other channels to secure timely collections.
- Record collection activity, payment commitments, and outstanding balances accurately.
- Reconcile customer accounts and identify discrepancies or unapplied payments.
- Coordinate customer account and payment issues with Sales, Finance, and Accounts teams.
- Prepare regular reports on receivables, collections, and overdue accounts.
- Follow up on payment commitments and escalate long-outstanding or disputed accounts when needed.
- Assist with customer queries about invoices, payments, and account statements.
- Follow company policies and procedures for collection activities.
- Support the Accounts Receivable team with other finance-related activities.
Qualifications and experience
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- 2–4 years of experience in accounts receivable, collections, credit control, or a similar role.
- Strong communication, negotiation, attention to detail, and accurate record-keeping skills.
- Good knowledge of Microsoft Excel and accounting or ERP systems.
- Able to work independently and meet collection targets and deadlines.
- UAE experience and knowledge of local business practices are advantageous.
Pay
- Pay is AED 2,000–3,000 per month.
Work location
- Work is in person.
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