Collateral Clerk

Transguard Workforce Solutions

Collateral Clerk

Job Summary

1.Document Management & Archiving

• Scan, barcode, and upload all customer files, after-sales requests, and operational documents.
• Ensure accurate categorization, segregation, and archiving of documents (Maker/Checker control).
• Liaise regularly with archival vendors for document submission, storage, and retrieval.
• Track and follow up on archival confirmations and document registrations.

2.Collateral Management

• Handle customer collaterals including mortgage documents, security cheques, title deeds, and DDA forms.
• Maintain accurate records and track movement of all collateral items.
• Ensure secure storage and retrieval of customer collateral documents.

3.Data Entry & System Management

• Perform accurate data entry for customer collateral and document records into internal systems.
• Operate document imaging systems and data capture tools to digitize records.
• Maintain document management systems and support process improvements.

4.Customer & Internal Coordination

• Process requests for document and collateral retrieval from internal teams.
• Prepare and issue customer communications such as collateral acknowledgments and NOCs.
• Coordinate with authorized signatories for approvals and ensure proper documentation tracking.

5.Reporting & Compliance

• Prepare and share monthly MIS reports on document handling, archival activity, and collateral movement.
• Ensure adherence to document control standards, procedures, and best practices.
• Recommend enhancements to document management and archiving processes.

6.Additional Responsibilities

• Support ad-hoc tasks and projects assigned by management.

Qualifications & Experience

• Bachelors degree or High School Diploma / College Diploma
• Minimum 2 year of experience in document control / Collateral management in banking / investment.
• Arabic proficiency must be at a native or bilingual level.
• Able to create MIS Reports.
• Proficiency in MS Excel, document management systems, CRM, and scanning tools.
• Familiarity with archival processes and document handling.
• Strong computer skills, including data entry and imaging software.
• Good communication and interpersonal skills.
• Ability to multitask and prioritize effectively.