Coding Application Specialist, Coding Services

Role overview

Key responsibilities

• Oversee system utilization and develop policies, procedures, and standards for assigned coding applications.
• Provide first-line troubleshooting, testing, documentation, quality assurance, user support, and training.
• Coordinate application changes, enhancements, new programs, and system upgrades; liaise with vendors as the primary business contact.
• Set up and audit user access for applications, databases, SharePoint, and networks; resolve user profile and access issues with Information Systems.
• Maintain remote-work solutions and virtual desktop applications, test updates, monitor virtual machine performance, and coordinate maintenance.
• Document and communicate system issues for escalation.
• Coordinate business requirements, dictionaries, interfaces, integrations, and report design across coding teams, vendors, Informatics, and Information Systems.
• Develop batch interfaces and support source-system data extraction and validation.
• Exchange information with other coordinators, specialists, and health authorities about current and future implementations.
• Maintain policies, procedures, and manuals, and liaise with CIHI and the Ministry of Health on DAD and NACRS changes.

Education and experience

• Graduate from an accredited Health Information Management diploma or bachelor program.
• Four years of recent related Health Record Administrator experience in a multi-service facility, including at least one year in data analysis, database management, and coding, or equivalent education, training, and experience.
• CHIMA certification is required.
• Computer science/programming and project management education are assets.
• Vehicle access and a valid BC driver’s licence are required for travel between HIM sites.

Skills and knowledge

• Use and troubleshoot software applications and report-writer tools, including Crystal Reports, SQL Server Management Studio, Microsoft Office, SharePoint, Teams, and remote applications.
• Code in ICD-10-CA/CCI and abstract in CIHI DAD, NACRS, PDR, and other databases.
• Know Case Mix Groups, CACS, Resource Intensity Weight, and Expected Length of Stay.
• Lead, mentor, and teach staff; develop learning materials; communicate clearly and work effectively with stakeholders.
• Organize workload, solve problems, meet deadlines under pressure, and work with minimal supervision.

Compensation

• Salary range is CAD $41.87 to $52.30 per hour, depending on experience.